• Chapter-11Chapter-11

Place Category: Communities, Education & Training, and Environment

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Social Impact Declaration
Social Impact Statements
  • We provide accommodation to international students in central London.

    In addition we operate a number of social enterprises such as the 2nd Chance Furniture Re-use Project and foodbank in Warwickshire, various horticulture enterprises and a food re-distributing centre in Liverpool, in association with the Fareshare Community Food Network.

    In addition we have contracts with CAFCASS to deliver child contact centre services in two locations nationally, often working with the courts and family law solicitors. Currently Chapter 1 works in partnership with 29 local authorities and has a growing network of some 50 projects across England.

    We also work in partnership with a number of different agencies and other charities in order to enhance the support we can give to our service users, for example we have formal arrangements with Shekinah Mission, the Criminal Justice Integrated Team and Drug and Alcohol Abuse Team in Cornwall, the Jatis Project Torbay and Homemaker SW Exeter.

    We also have informal partnership arrangements with various faith groups, voluntary and other charitable agencies.

  • Address: 7 Exton St
    Greater London
    SE1 8UE
    United Kingdom
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  • Social Impact Declaration: Social-Impact-Declaration_Chapter-1.pdf
  • Social Impact Statements:

    Social Impact Statements

    The Social Enterprise Mark criteria includes a requirement that the applicant can demonstrate that social and/or environmental objectives are being achieved.

    In support of this, new applicants and renewing Mark holders must submit Social Impact Statements that summarise their headline activities and achievements, helping show how they are striving to make a difference and stand up to scrutiny of purpose as a social enterprise.


    Updated October 2016

    1) Operating re-use centres and facilities

    2nd Chance Furniture Re-use has been operating for the past 10 years in and around Nuneaton and Bedworth.

    We are an FRN Approved Re-use Centre (ARC) and were the winners of the 2016 Let's Recycle Community Recycling Initiative of the Year.

    In 2014, in Partnership with FCC, we opened up a re-use shop at our local HWRC, which has now become one of their most successful in the country. That same year we commenced a partnership with IKEA Coventry engaging with their take back scheme, ensuring that unwanted furniture collected from their clients are either Re-used or recycled.


    2) Reinvesting income to support local communities

    The furniture service has a 2 tier pricing structure in place to ensure that those on low incomes are able to afford to furnish their homes.

    At any one time with have around 50 volunteers over our 2 sites working around 6,000 hours per week. These placements are targeted (though not exclusively) at the unemployed and those with mental health issues or learning difficulties.

    As well as a thorough induction process which includes manual handling, fire safety and training in customer care we also provide each of them with a comprehensive but bespoke training journal based on their needs and aspirations.

    The income from the services goes primarily towards supporting our services in the local community. Any surpluses are allocated to the other work that Chapter 1 undertakes nationally. Although not limited to the following, we specialise in providing accommodation and support for vulnerable people.

    Our clients include homeless men and women including those suffering from mental health and addictions. Single parents and children –domestic abuse-parents in dispute. Young people homeless or in Local Authority Care and Asylum Seekers.


    3) Outcomes for beneficiaries

    The furniture services re-use 300 tonnes of donated goods per annum, with 90% of goods going to those on low incomes.

    During 2015-16, 58 instances of off the job training were delivered, including:

    • Motivation & Confidence - 5
    • Ipad Usage - 5
    • Fire Warden - 3
    • Emergency first Aid at Work - 3
    • Discrimination in the Workplace - 8
    • Energy Efficiency - 7.6
    • Chapter - 1
    • E-learning courses - 11

    In the same period:

    • 37 individuals reported an increase in self-confidence or social skills
    • 36 volunteers reported an increase in their attitude towards contributing to their community
    • 100% of job seeking individuals have recorded an increase in their assessment of work preparedness

    This data is gathered by quarterly one to one reviews with volunteers.