Place Category: Communities
First Steps Bath’s mission is “To work in partnership with children, families, colleagues and the community by being a responsive, informed, reflective and innovative provider of early years’ education, childcare and integrated family services” In pursuing this mission First Steps will deliver value to:
•Children, through access to quality integrated care, play and early learning opportunities
•Families, through a range of services which are responsive to their individual needs with an emphasis on bringing services to families
•Staff, by maintaining a stimulating environment that encourages innovation and best practice and developing and implementing a coherent range of policies understood and valued by all
•Other stakeholders, through our commitment to working collaboratively with professionals from other disciplines, sharing expertise and exploiting opportunities in areas of common interest
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Social Impact Statements
The Social Enterprise Mark criteria includes a requirement that the applicant can demonstrate that social and/or environmental objectives are being achieved.
In support of this, new applicants and renewing Mark holders are asked to respond to a set of social impact questions, which are designed to help them think about the social impact they create, and to articulate this clearly and succinctly.
Updated December 2019
1) What social differences and changes have you aimed to create (or supported)?
- Child Poverty and educational inequalities
- Access to employment and education for parents and carers
- To increase the numbers of children living in Bath West achieving a good level of development at the end of the foundation stage of their education
- Increase the numbers of parents able to access education, training and employment
- To decrease the numbers of children living in poverty in Twerton and Southdown
Social Benefits Delivered:
- 110 Quality Childcare and education places for babies, toddlers and pre-school children
- Opportunities for parents to increase their own learning about child development and play
- 2 training places for local people
- Speaking up for early years, speaking truth to power and ensuring that families in the most deprived areas receive the support they need
- Numbers of in work families have increased
2) What actions have you taken to address the above social aims?
- 125 all year around, quality, inclusive childcare spaces
- 30 spaces in an Early Years specialist unit for children with special educational needs
- Provision of a free hot nutritious lunch to children from low income families
- Funded additional opportunities for parents to learn with their children
- Funded additional opportunities for children to engage in extra activities e.g. music, dance
3) What has changed and what benefits have been realised as a result of your actions?
- Children with accelerated learning plans are making progress
- Parents are reporting that they feel supported with their children's learning and development
- Parents are reporting that they are better able to access training and employment
4) How do you and other people know your aims are being achieved? Or how will you know?
- Trustees receive a quarterly progress report on First Steps social impact statements
- An annual report is compiled and shared with stakeholders in an easy to understand format
The below questions are not mandatory, but Mark holders are encouraged to answer them where possible, to provide a fuller account of their social outcomes and the social value they create.
5) How many people have benefitted from your actions?
2019 - Dec 2020
- 222 children attended a day care service
- 148 families attended an additional service to support home learning
- 113 children received a nutritious free meal
6) What examples can you provide of a typical service user experience, that helps illustrate the benefits they have experienced as a result of your actions?
Case Study - Katie
Katie (aged two) and her mum came to First Steps Twerton following a recommendation by her Health Visitor. Katie has autism, she did not speak outside the family home and would scream and cry when going out, she would not make eye contact.
Katie’s needs were quickly assessed, and funding was applied for to allow her to have one-to-one support. Other professionals were contacted, and a referral was made for Katie to attend First Steps Bath Opportunity Pre-school (BOP), our Early Years Specialist Centre, for three sessions a week.
Slowly Katie began to be happy whilst attending sessions at BOP and at Twerton; she was starting to use her words and no longer crying. She had support for her emotional and social development and for her speech and language. Over the year as her confidence grew, she spent fewer sessions at BOP and built up her time in the Toddler Room at Twerton, she made excellent progress and with careful management moved to the pre-school room. Katie still has additional support but at a much lower level, she is set to start school with her peer group and already meetings are happening to ensure that this process is smooth.
Katie’s mum said: “The support she receives and the progress she has made since she first started is remarkable. Thank you to Louise, Kady and staff for making such a positive impact with Katie and always supporting her.”
Longer term outcomes for Katie are good - she will always need a bit of extra help but now her needs are understood and met, she will make a smooth transition to school and she will not need an extensive package of support. This is because of the extra work that First Steps as a charity is able to do, thanks to additional financial support from donors.
7) What other social benefits have you contributed that go beyond your core delivery activities (ones that are completely unrelated to your main services)?
Use of buildings by other service providers - e.g. Early Years lectures at Bath Spa university.
8) What social and environmental benefits have you created from internal operational policies and actions?
- Encourage local employment; 53% of staff live locally
- Recycle all paper, plastic and cardboard
- 5 days paid carers leave PA