- Website & Social
- Social Impact Declaration
- Social Impact Statements
Love Welcomes is a creative social enterprise that helps refugee women begin to stitch their lives back together.
The organisation was created in 2017 in response to the refugee crisis in Greece. Today, we work in Greece as well as other locations supporting refugees in camps and those who have been resettled.
Our team of refugee women upcycle materials into beautiful, handmade home products that we sell all over the world. We think big and change one life at a time.
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Social Impact Statements
The Social Enterprise Mark criteria includes a requirement that the applicant can demonstrate that social and/or environmental objectives are being achieved.
In support of this, new applicants and renewing Mark holders are asked to respond to a set of social impact questions, which are designed to help them think about the social impact they create, and to articulate this clearly and succinctly.
Updated May 2021
1) What are the main social differences you have aimed to make (or supported)?
We exist to offer a loving welcome to refugee women through skills training and employment. In doing this we change the perception and treatment of refugees focusing on their dignity, inclusion, and economic and social well-being. We know that by offering a loving welcome to those traumatized we are offering the space to heal and grow in a supportive community.
Through skills training and employment, we are creating confidence and independence which is demonstrated in the improved mental and social wellbeing of our team. We also support the community around the women as each woman is (on average) responsible for 4 others in their community.
We also work with host communities, building a positive bridge to the refugee community. All of this is made possible by our customers who buy the products made by the team – we are proud to share refugee stories with our community to help positively change the way societies respond to refugees.
Our theory of change demonstrates our strategy for engaging host-communities.
2) What actions have you taken to deliver the aims described above?
- We launched and sustained a workshop in a refugee camp in Greece. The women in our team create a variety of home and personal products which are available to view on our website. Through sales of these products, we support the women with a liveable wage. The products are made out of discarded life vests and blankets and upcycled materials.
- We offer skills training in making products, and general integration support services. 95% of the women report they have learnt new skills
- We have provided access (buses) to key services like healthcare and legal support for the refugee camp.
- We have paid our team 56% above minimum wage
- We offer them access to all social benefits that Greece offers (healthcare, labor rights, and unemployment)
- During the COVID pandemic and at other crisis moments we have offered critical supplies to the refugee camp as a whole from fresh food to baby supplies.
- We are about to open our Headquarters and training center in London.
3) What has changed, what specific outcomes and benefits have been realised as a result of the above actions?
- We have employed over 70 women offering them a living wage and skills training to support their careers and their transition into host-communities.
- We have supported healthy nutrition for the refugee camp alongside critical supplies for babies and mothers. We have delivered buses for access to legal and health services in Athens.
- We have surveyed not just improved financial wellbeing but also mental and social wellbeing for each of the women we have employed.
- We have also surveyed our customers, demonstrating increased knowledge and desire to support refugees through social enterprise like Love Welcomes.
4) Please describe how your income and/or any profits generated from previous years has been maximised in delivering social outputs and adding social value.
First of all, with our profits we employ more women, growing our team.
As mentioned, we have offered bus services to Athens from the refugee camp so refugees can access health and legal services unavailable to them otherwise. Our articles insure that 100% of all profits go to the refugee community, key services and integration into society.
Throughout our time in Greece, we have offered much needed supplies to the refugee camp including fresh food and baby supplies. This became of paramount importance during COVID-19.
We are now opening a headquarters in London which will be staffed by refugee women.
The below questions are not mandatory, but Mark holders are encouraged to answer them where possible, to provide a fuller account of their social outcomes and the social value they create.
5) How do you and other people know your aims are being achieved? Or how will you know?
Through numbers of women employed and upskilled
Through our regular surveys focused on financial, social and mental wellbeing responses from the women.
Through sales figures and customer surveys.
6) How many people have benefitted from your actions and what measures of benefit can you report?
- Women employed & Upskilled: 74
- Women currently employed: 52
- Women permanently relocated: 32
- Others directly supported by the women: 296
- Seats on buses to access essential services: 17,000
- Refugees accessing key service per week: 294
- New business since access to key services: 12
- Regular surveys demonstrate positive financial, mental and social wellbeing for the women
7) What social and environmental benefits have you created arising from internal operational policies and other actions?
Our organization is focused on social wellbeing for refugees. Bridging mainstream society with refugees through storytelling products is core to the loving welcome created by our community.
We recycle discarded life vest and blankets and upcycle them into products. You can read more about that here: