- Website & Social
- Social Impact Declaration
- Social Impact Statements
Bringing people together by tackling homelessness one espresso at a time.
Second Shot Coffee is the specialty coffee social enterprise that trains, employs, and supports people affected by homelessness.
We’re changing perceptions on homelessness by being a destination that serves some of London’s best coffee, alongside a unique community atmosphere, amazing food, and just so happens to be changing lives.
We employ people who have been affected by homelessness, train them up and transition them on to long term employment elsewhere, helping them on their individual journey taking them from where they are, to where they deserve to be.
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Social Impact Statements
The Social Enterprise Mark criteria includes a requirement that the applicant can demonstrate that social and/or environmental objectives are being achieved.
In support of this, new applicants and renewing Mark holders are asked to respond to a set of social impact questions, which are designed to help them think about the social impact they create, and to articulate this clearly and succinctly.
Updated February 2021
1) What are the main social differences you have aimed to make (or supported)?
Second shot exists in order to tackle negative misconceptions and lack of understanding around homelessness. By providing employment and training to individuals that have been failed by society, and creating premium products, we want to eliminate these perceptions and bring people closer together. In doing this, we aim to improve the long-term life outcomes and wellbeing of people experiencing homelessness that we work with.
2) What actions have you taken to deliver the aims described above?
We employ people affected by homelessness through our charity partners. These trainees are then employed at Second Shot, receiving on the job training before we then help them transition on to longer term employment elsewhere.
At our coffee shops we also operate a Pay It Forward system. This is where customers pre-pay for food and drink so that later a local rough sleeper can come in and receive the goods free of charge.
To increase awareness we often speak at conferences and events in order to inspire others to implement social impact into their models.
We also collaborate with local organisations to provide additional support.
3) What has changed, what specific outcomes and benefits have been realised as a result of the above actions?
We have worked with local schools to run awareness campaigns resulting in the creation of care packages and open clothing rails providing warm clothing for rough sleepers. Through our website we have also facilitated the donation and distribution of hot water bottles and sleeping bags to rough sleepers.
We provide a safe space for rough sleepers, knowing there's somewhere they can go every day to receive something to eat and drink and be treated with dignity, creating interactions and social cohesion with the community. This also results in increased food security. Despite being closed for much of 2020, last year we distributed over 6700 pay it forwards, and we continue to average almost 30 every day.
Our trainees programme offers fully paid employment, meaning they benefit from a sustainable income allowing them to move into unassisted housing, as well and improving their employability in order to secure long term roles.
In addition to this we also allow our spaces to be used for key worker meetings and appointments, as well as being a communication point.