London Central West Unscheduled Care Collaborative (LCW UCC)

Who we are

Founded in 1994 out of a local GP cooperative, London Central and West Unscheduled Care Collaborative (LCW UCC) has evolved into one of London’s largest and most successful providers of Integrated Urgent Care services covering a population of 3.5 million. We pride ourselves on delivering safe, effective, responsive, caring and well led patient centred clinical services.

The organisation has in its 24 year history expanded to include over 430 GPs, nurses, paramedics, and pharmacists as well as non clinical staff currently covering Inner North West and North Central London – these include the highly populated boroughs of Hammersmith & Fulham, Kensington & Chelsea and Westminster as well as Ealing & Hounslow.

We have worked hard to ensure that the same qualities that underpinned LCW at the beginning are still evident today. We are a highly professional service delivered by a multidisciplinary, experienced team familiar with our local environment.  This approach ensures that LCW continues to be a tangible benefit to the local community.

In 2014 LCW became a Certified Social Enterprise/Community Benefit Society providing further assurance that LCW funds are spent solely on delivering and improving services to patients. The Mark has an important role to play in helping our patients understand when their health provider is genuinely socially motivated.

LCW works closely with Commissioners and other health and social care providers to develop innovative whole system approaches to the delivery of value for money, clinical services without sacrificing quality or accountability.

 What we do

The majority of our work is in the urgent care environment working in partnership and collaboratively with Commissioners, GP Federations and other health and social care organisations in the development of our services. These include:

• Integrated Urgent Care (111 and OOH GP) service provider to Inner North West London (INWL).
• Work in partnership with local NHS providers to deliver services at four Urgent Care Centres. UCCs are essential services that help to ease pressure on A&E departments and deliver rapid and appropriate care to patients when it is needed most.
• Support local partners to deliver GP practices in local hospitals.
• A range of other services which support both the community and hospital care.