• Start-in-Salford

Place Category: Communities

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Social Impact Declaration
Social Impact Statements
  • At START, we use creativity to help vulnerable people from all walks of life improve their skills and gain in confidence. Our members often make remarkable progress and soon learn how to become valued members of the community, contributing in ways they themselves could never have imagined.

  • Address: 62 Broad St
    Greater Manchester
    M6 5BZ
    United Kingdom
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  • Social Impact Statements:

    Social Impact Statements

    The Social Enterprise Mark criteria includes a requirement that the applicant can demonstrate that social and/or environmental objectives are being achieved.

    In support of this, new applicants and renewing Mark holders must submit Social Impact Statements that summarise their headline activities and achievements, helping show how they are striving to make a difference and stand up to scrutiny of purpose as a social enterprise.


    Updated June 2017

    1) Using the creative arts to improve health and wellbeing

    Start in Salford is a social enterprise supporting the emotional wellbeing and recovery of people who are, or at risk of experiencing mental health difficulties. Service users, known as members, come to Start as their illness often leads to isolation, loneliness and depression.

    There is growing appreciation of the impact arts participation can have on health and wellbeing. By supplementing or occasionally replacing medicine and care, the arts can improve the health of people who experience mental or physical health problems. Engaging in the arts can promote prevention of disease and build wellbeing. The arts can improve health care environments and benefit staff retention and professional development. Start uses creative arts to support members to cope with or manage their mental health problems.

    Start enjoys a strong reputation built on a successful track record, delivering projects for public bodies, charities and private companies. As a social enterprise, it delivers charitable aims through business and grant roles. Start employs staff and relies on volunteers, many of whom are former members.

    Start is working with Hall Aitken to help develop its understanding and use of social value. The Social Value of Creative Arts report summarises findings, identifying the social value Start in Salford creates and developing an approach to valuing impact.


    2) Creating social value

    Start is keen to develop an approach that looks beyond numbers and cost, focusing instead on change and value. It wants to maximise the social, economic and environmental impact it delivers to members and the communities of Salford. Start’s interest in social value lay in its understanding that it plays a key role in the lives of members. By focusing on what matters to members and partners, Start in Salford can ensure services meet their needs, aspirations and expectations.


    3) Changing lives

    Measuring change for Start’s members is challenging. Mental health issues affect people differently and members’ issues can vary over time. Start’s support for many members is one part of the ‘customer’s journey’ – Start helps members move toward improved wellbeing and other outcomes.

    Members identify reduced social isolation as their most cherished outcome. Start provides a point of contact for new friends and a place of comfort.

    To calculate the value of this, we considered proxies related to happiness and friendship. Using a 2015 report assessing the social value of a support programme for unemployed men with mental health distress, the suggested value is £2,337 per person. See the The Social Value of Creative Arts report for full details.