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  • 3SpiritUKlLogo

Place Category: Business Services, Education & Training, and Health & Social Care

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Social Impact Declaration
Social Impact Statements
  • 3Spirit provides training and consultancy across the health and social care sector, delivering over 80 different courses to a range of services settings. We aim to improve standards of care and support within social care.

    Our services include:

    • Mandatory training
    • Bespoke training
    • Direct client training
    • Consultancy
    • Development of learning resources

    The 3Spirit founders believe that we have a collective responsibility in our sector to ensure that corporate gains are fair and equitable, and to ensure that leadership strategies maintain the ethical and moral ideology that we aspire to. The ‘Spirit’ of our organisation remains in six main values

    • Collaboration
    • Critical Thinking
    • Challenge
    • Commitment
    • Communication
    • Caring

    We utilise these in our learning resources, consultancy and training to make the change happen.

  • Address: Maylands Business Centre
    Hemel Hempstead
    HP2 7ES
    United Kingdom
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  • Social Impact Statements:

    Social Impact Statements

    The Social Enterprise Mark criteria includes a requirement that the applicant can demonstrate that social and/or environmental objectives are being achieved.

    In support of this, new applicants and renewing Mark holders are asked to respond to a set of social impact questions, which are designed to help them think about the social impact they create, and to articulate this clearly and succinctly.


    Updated December 2018

    1) What social differences and changes have you aimed to create (or supported)?

    We aim to improve the quality of social care through education. We aim to educate services and/or unpaid individuals to work positively with people who are vulnerable/ or at risk to:

    • Regain independence
    • Have more control over their lives
    • Be connected to other more
    • Improved wellbeing
    • Prevent avoidable admission to hospital


    2) What actions have you taken to address the above social aims?

    We have produced a range of learning resources which are used widely to educate. We share these through social media platforms.

    We have delivered a number of courses across seventy different topics.


    3) What has changed and what benefits have been realised as a result of your actions?

    The care community has benefited. We ask employers of care services  six weeks following our training and they have told us:

    3 Spirit UK survey

    We have received the following feedback from individuals that have completed our social impact survey where we asked them to state where our infographics have had a positive impact:

    • Helping me to overcome and manage my feelings of frustration and anger and guilt as observerd through your advice on how to better modify my reactions and behaviour to cope with my mum's dementia.
    • They are easy to read & understand and when shown to members of the public (not involved in the care industry) the message is easily relayed
    • I share the infographics via Twitter and have received many positive comments about the wonderful information that is provided. In addition, they make my job as a Memory Care Program Facilitator much easier as the infographics are the written form of what I teach!
    • They give great advice, better understanding and knowledge. Increases confidence for care staff.
    • By gaining further knowledge assists me to carry out my role with added confidence and efficiency
    • I have helped raise awareness in my child's school and friends and family.
    • Reminding people that dementia affects all communities
    • Helping moving grandma
    • I am a care home manager. It has not only aids me in supporting the individuals within the home but also my staff team in giving them guidance and support. My team also benefits from them individually and as a group in improving understanding and the quality of care they deliver.
    • Often very useful if talking to a carer of a person with dementia, to be able to show them a visual representation of what's being discussed. This can make it easier for them to retain the information.
    • Used for delirium package, used to help fellow colleagues access key issues or structure their work or thinking. Saved me time constructing my own.
    • Getting conversations going about the language we use when talking about BPSD and helping staff generate new positive approaches.
    • Negative vs positive language - have used the infographic to support carers to communicate more effectively and change views on negative labelling
    • students benefit enormously from all of the infographics especially those relating to person centred care in dementia- makes it easier for them to grasp a holistic view.
    • I use the infographics to develop my understanding of some subjects and I share this with my wider community
    • Using art to help regain/maintain and develop skills. Through art expressions of unmet need and reminiscence can be exposed in ways other technique may not uncover
    • They stimulated conversation and questions when I displayed several of the infographics During Dementia Action Week at the Acute Hospital Trust.
    • Your infographics are clear and eyecatching, and they are meaningful - many of my audience respond well to them. Personally I find them to be very informative and I hope that my audience will learn from them as the share them too.
    • The information is very simple, very clear and easy to understand. I don't have to read pages and pages just to find out about one thing.
    • I share your infographics through social media. Reliably, yours are among those receiving the most re-tweets/shares and positive comments.


    4) How do you and other people know your aims are being achieved? Or how will you know?

    We have asked people directly what difference this has made to their work and/or lives. We mainly ask people through survey monkey. We know that our courses have had an impact as we also ask people four month post the course (evidence can be provided).

    We will report on the differences we have made by identifying expected impacts on more courses that we deliver and we will continue to complete a social impact assessment at the end of the year which reports on the following social impacts:

    3 Spirit UK survey


    Supplementary details

    The below questions are not mandatory, but Mark holders are encouraged to answer them where possible, to provide a fuller account of their social outcomes and the social value they create.

    5) How many people have benefitted from your actions?

    We work in Hertfordshire, London and surrounding counties. During 2018 we delivered over 427 training sessions. During this time we trained over 7000 people.

    Our learning resources were shared across media, and in our busiest month March. Our tweets were shared 12,000 times in the month.


    6) What examples can you provide of a typical service user experience, that helps illustrate the benefits they have experienced as a result of your actions?

    Below is a case study:

    Exert from learner statement about impact of training.

    I did the sexuality and intimacy training with 3 Spirit.  I never thought it would be necessary to use the training. However, following the training I was much more aware of important aspects of an individual’s right to sexuality and intimacy, and how these may be undermined in care practices.

    It was not long before I had to use the skills from the training that I had. I had two residents that wanted to be intimate with each other. One of the residents was living with dementia and was married to her husband, who visited her, but did not live in the care home. These situations are complicated and very difficult to deal with, however, because of the training I understood what needed to be done here. I was able to ask the right questions, in order to determine capacity around these choices. Before the training, I felt uncomfortable and even embarrassed asking these questions. The outcome of this was that we determined that the resident in question.