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Place Category: Employment

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Social Impact Declaration
Social Impact Statements
  • As a wholly owned subsidiary of Yarlington Housing Group, we deliver an employment service that reaches our clients using a variety of intervention models. Based on an information advice and guidance (IAG) structured interview each client has an individual action plan agreed with them.

    Their action plans will be differentiated according to need and can be made up of:

    • One to one support
    • Group workshops
    • Bespoke delivery packages
    • ‘Get on’ – promoting peer to peer support in a safe group environment
    • Utilising the local support service landscape through partnership working

    We also provide an extensive range of youth services ensuring that young people fulfil their potential is critical to everyone.

    At i2a we deliver early intervention mentoring, practical parenting support and group learning. All of our services are designed to increase educational engagement, achievement and produce citizens of the future

  • Address: Yarlington Housing Group Lupin Way
    BA22 8WN
    United Kingdom
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  • Social Impact Declaration: Social-Impact-Declaration_i2a.pdf
  • Social Impact Statements:

    Social Impact Statements

    The Social Enterprise Mark criteria includes a requirement that the applicant can demonstrate that social and/or environmental objectives are being achieved.

    In support of this, new applicants and renewing Mark holders must submit Social Impact Statements that summarise their headline activities and achievements, helping show how they are striving to make a difference and stand up to scrutiny of purpose as a social enterprise.


    Updated October 2016

    1) Unlocking people's potential

    i2a's vision is of a society where people can unlock their potential and secure sustainable outcomes. Our experience shows that providing services which increase the take up of employment/training reduces benefit dependency and enables people to achieve.

    We work with the following individuals (list is not exhaustive);

    • unemployed
    • economically inactive
    • low income
    • low skilled
    • disengaged from support agencies
    • low aspirations
    • low motivation
    • financially dependant on society
    • low confidence
    • family culture of under achievement
    • academically under achievement
    • poor job history
    • drug and alcohol concerns

    We seek to work with those on the edge of society and to re- integrate them. We use an innovative mix of sustained engagement, 1-2-1 support and supported onward referral to specialist advisers (debt management, drug/alcohol use etc.) to ensure the most appropriate holistic support package is provided. Our approach to working with others is collaboration not competition.

    We build customer’s confidence and self-esteem by inspiring them to fulfil their potential in terms of education and training. We undertake an Information Advice & Guidance interview to help our clients understand and take ownership of their barriers. This involves an initial assessment to identify their specific barriers and informs their action plan.

    We then use a mix of 1-2-1 support, group work and facilitate access to specialist services. Offering individual action plans as part of our bespoke Information Advice and Guidance process we are delighted to have established a reputation for “going the extra mile” in our support of clients.

    We deliver a series of work ready interventions and our experience has taught us to design and deliver what is needed rather than one size fits all. Working with partner agencies we develop a series of engaging workshops involving a blend of outdoor activities, work ready sessions including CV’s; online job hunting skills; job clubs: interview techniques and etiquette.

    We recognise the need to access bespoke packages to develop skills in literacy, numeracy and digital skills (our customers are able to access a laptop loan scheme and access digital training). Having a bank of employers that support our existing traineeship programmes enables us to provide work experience and volunteering opportunities through these channels.

    Through our activities and support i2a has:

    • supported customers to access college courses/ literacy and numeracy training
    • supported customers into apprenticeships
    • used our employer network for work experience and trials
    • referred customers to specialist provision and Yarlington Housing community projects
    • worked with organisations to fill job vacancies


    2) Measures of support provided

    In the trading year 1st April 2015 to 31st March 2016 we worked in areas across Somerset that have been identified as having a high level of need. Our focus for the delivery of our services has been mainly in Yeovil and Chard with recent expansion into Taunton, and Bridgwater.

    The customers we work are residents of Yarlington Housing Group that are experiencing worklessness due to a wide range of barriers preventing them moving forward e.g. health, disabilities; a history of long term unemployment or looking to upskill. We ensure the provision is inclusive and accessible to the customers by delivering the service in outreach locations across Somerset and in exceptional circumstances undertaking home visits.

    Our customers are assessed and this enables us to identify customers who require intense support and fall into the category of ‘hard to reach’. Our employment co-ordinators worked with a total of 177 ‘hard to reach’ customers; 64 unemployed for more than 12 months; 84 mental health or health issues; 12 learning difficulties; 2 physical disabilities; 10 substance misuse.

    During this year we have worked with and achieved the following:

    • Received a total of 548 referrals – 301 Female & 247 Male
    • Engaged and supported 386 customers – 188 Male & 198 Female
    • 186 customers have secured employment – 98 full time and 88 part time. 86 of these customers were ‘hard to reach’ – 41 full time and 45 part time
    • 79 customers went on to training courses of which 41 were ‘hard to reach’
    • 10 into work experience or volunteering
    • 107 referrals to specific provision
    • 42 engaged with Digital training and 30 accessed the IT loan scheme

    The business has not returned a profit and is currently reliant on Yarlington Housing Group as a charity funding us. Through their support we have accessed £4,550.72 of their community ambitions fund which has gone direct to our customers to cover a range of costs to enable them to secure employment and training opportunities e.g. clothing for interviews, equipment/tools for courses and jobs.

    In addition we have access to their community projects which provide Mental Health support, Digital training, IT loan scheme and work experience placements with Furnicare. We have developed an employment brokerage with YHG’s supply chain providing employment opportunities for the customers.


    3) Social value of our work

    The social value impact of our work is measured using the Community Investment Values HACT Social Value Bank Tool. This calculated the social value of our work as £627,565.

    Case Studies

    • P was struggling to cope; in financial difficulty and deeply depressed. Somerset Skills & Learning referred P. “I spoke to an i2a Employment Co-ordinator. She listened, understood and helped restore my confidence in what I had to offer. We worked on updating my CV and set realistic goals, but all at my own pace - She was amazing in her 1-2-1 coaching.” P completed an initial assessment which provided a bespoke programme. i2a identified opportunities for P and secured the chance for him to work voluntarily with young people with additional needs. He loved this and as a result now works full time in the mental health sector and is thrilled to be able to help others through their own challenges and tough times, believing in them when they can’t believe in themselves. “I came to i2a lost, hopeless and plagued by limiting beliefs about myself. The specific and tailored support I received has re-ignited my passion, hope and self-belief. Alongside my full time work I am now looking into setting up an eco-retreat for people with substance and mental health issues and their families. I am able to play with my son at the park and my finances are slowly getting back on track - all within a year!”
    • D was a lone parent, caring for a child with a disability, struggling with depression and feeling extremely isolated having lost her job and feeling that her life was very much ‘stuck in a rut’. i2a supported D to identify her ambitions and the possibilities to achieve them. Working closely with i2a, D received bespoke advice on training and employability skills including completing applications. D was successful in gaining employment as finance assistant. “I received a call that changed our lives. I was offered the job. I will forever be grateful to I2A for their support and encouragement, even when I was sat, almost in tears, saying how rubbish I was, in a pit of depression, C didn't give up, which, from personal experience isn't easy. The team are compassionate, empathetic and professional. Allow them to support you and you too will gain wings. Possibilities are endless with the right support!”


    Supporting evidence