Place Categories: Health & Social Care and Silver Mark Holder
Care Opinion is a Sheffield-based social enterprise. It is the UK’s leading independent non-profit feedback platform for health services.
Care Opinion runs a website that allows patients to share their stories about using health services, and then encourages health services to respond to that feedback, showing when they make a change. We believe that online public feedback is a powerful way to help make health services better.
Care Opinion works because health care organisations are able to easily hear this feedback and share it across staff. When organisations work with Care Opinion, their staff are alerted to relevant feedback, respond, resolving issues in real-time and showing when they make improvements in care.
Here’s a short animation that shows how this works:
Care Opinion in 2 minutes from CareOpinion on Vimeo.
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