• Make-an-Impact

Place Category: Business Services and Impact Measurement

More Info
Social Impact Declaration
Social Impact Statements
  • Make an Impact CIC supports organisations to become sustainable, grow, and report on the difference they make in society via social impact and SROI reports.

    Improving social impact is at the core of everything we do:

    • Consultancy
    • Mentoring
    • Workshops & Speaking

    Heidi Fisher is an award-winning social entrepreneur and social enterprise specialist. After founding Harris Accountancy Services CIC – a specialist Social Enterprise accountancy firm – Heidi decided her real love was in Social Impact Measurement, thus Make an Impact CIC was born.

    Over the past 20 years, Heidi has helped over 1,600 Social Enterprises, CICs and charities make more impact and showcase it to the world.

  • Address: Cobalt Square, 83 Hagley Road
    West Midlands
    B16 8QG
    United Kingdom
  • Posted by Make an Impact CIC on Wednesday, 16 January 2019

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  • Social Impact Statements:

    Social Impact Statements

    The Social Enterprise Mark criteria includes a requirement that the applicant can demonstrate that social and/or environmental objectives are being achieved.

    In support of this, new applicants and renewing Mark holders are asked to respond to a set of social impact questions, which are designed to help them think about the social impact they create, and to articulate this clearly and succinctly.


    Updated January 2019

    1) What social differences and changes have you aimed to create (or supported)?

    Our vision is a world where all businesses are social enterprises, and our work focuses on equipping individuals with the skills to start up and grow social enterprises. The main social benefits we want to deliver are for social enterprises to be sustainable and profitable, so they can create more impact in the world.


    2) What actions have you taken to address the above social aims?

    A large part of this is producing social impact reports for organisations to evidence the impact they have to support tenders and funding applications, as well as support with pricing better to improve the sustainability and profitability of the organisation. This includes one to one support, consultancy and training.


    3) What has changed and what benefits have been realised as a result of your actions?

    Individuals have benefitted by being able to set up social enterprises. Through our training and consultancy organisations have been able to increase their surpluses and also to secure additional grant funding/contracts due to being able to clearly evidence their impact.


    4) How do you and other people know your aims are being achieved? Or how will you know?

    We ask for feedback via evaluation forms on all our training and mentoring sessions, so we know what difference it has made to the social entrepreneur/social enterprise.

    For the consultancy support around social value and impact reports we ask for feedback and find out how the impact report has helped them to secure additional funding or contracts.


    Supplementary details

    The below questions are not mandatory, but Mark holders are encouraged to answer them where possible, to provide a fuller account of their social outcomes and the social value they create.

    5) How many people have benefitted from your actions?

    Over 300 people have benefitted from being part of the Facebook group. The answers to commonly asked questions within the Knowledge Centre on the website have been viewed 556 times to date.

    85 people have accessed free Accelerator calls to help them resolve a problem or answer a specific question related to their social enterprise.

    Workshops have been delivered on social value (12 workshops - 151 attendees), pricing (4 workshops – 83 attendees) and social enterprise awareness/basics (2 workshops – 38 attendees), as well as presentations at events on social value to over 200 people. Feedback from the workshops showed individuals had increased their skills around social value/pricing/social enterprise. For the pricing workshops attendees were able to increase their prices and generate additional surpluses.


    6) What examples can you provide of a typical service user experience, that helps illustrate the benefits they have experienced as a result of your actions?

    "In November 2017 at the Shropshire, Telford and Wrekin Social Enterprise Place Summit, Heidi Fisher led a workshop on Measuring Social Impact. Heidi was magic. She was able to craft a social impact message for our audience that combined her body of expertise with their immediate needs. Her delivery was exemplary and she really knows what will work and what doesn't. Heidi’s workshop revealed key strategies on how to collect the data and evidence for social impact, how to assign social and financial values to your outcomes and the different methods of reporting your impact.

    Thank you so much for sharing your expertise and setting a good example for those of us who are still chiselling out how to ground our social values”

    Nicky Kent, Social Enterprise and Business Consultant, Social Heart CIC & Partners for Social Enterprise CIC, Shropshire.


    7) What additional social benefits have you been able to deliver within your core services that distinguish you from other “for shareholder profit” providers?

    The free support through the Facebook group equates to 2.5 hours per week and annually is worth £9,750. The free calls are worth £3,825.


    8) What other social benefits have you contributed that go beyond your core delivery activities (ones that are completely unrelated to your main services)?

    Surpluses are used to support charities and social enterprises working with children and young people. This includes donations of time and money to support their work.

    We have volunteered time with a social enterprise in Thailand (40 hours).


    9) What social and environmental benefits have you created from internal operational policies and actions?

    We are working remotely as much as possible to reduce staff travel, and frequently use video conferencing to avoid travelling to meetings. The business does not have a fixed office base – which minimises our carbon usage.