Embedding social value in health and social care

Prove the lasting and positive social impact you create as a healthcare provider

Following the Public Services (Social Value) Act coming into force, health, social care and public services providers are under increasing pressure to prove that they are creating long-term positive social outcomes.

When contracting for public services, commissioners are looking for positive social outcomes, which have a lasting impact and can be clearly demonstrated to stakeholders, and are encouraged to consider providers based on the total outcomes created, rather than purely on cost….

Lucy Finday, Managing Director of Social Enterprise Mark CIC, explains how social enterprise accreditation provides proof of social value

Feedback from the 2015 Social Enterprise Mark CIC Stakeholder Survey

… By gaining Social Enterprise Mark/Social Enterprise Gold Mark accreditation you can prove your commitment to using income and profits to maximise social benefit, which takes precedent over generating dividends for owners and shareholders.

The Social Enterprise Mark is an externally assessed guarantee that a service provider is committed to maximising income and allocating profits towards achieving wider social outcomes.

The Social Enterprise Gold Mark demonstrates that a service provider is not only focused on outcomes, but that they have the ability, track record, capacity, and future plans to consistently deliver social value. This is all in addition to demonstrating excellence in key business areas, such as employee engagement, governance, and financial transparency.

Hear what healthcare providers have to say

Gilly Carliell, Associate Director of Communications & Engagement of Integrated Care 24 (IC24) on being awarded the Social Enterprise Gold Mark in November 2014:

We are passionate about making a difference to our patients, people and partners.”

“The Social Enterprise Gold Mark helps us achieve this by bench-marking and acting on these important aspects of our business. This means that we can communicate clearly to our patients, our people and our partners about how we are enhancing the services that we provide them with.”

John Bryant, Head of Integration and Development at Torbay and South Devon NHS Foundation Trust:

“The Social Enterprise Mark is an excellent tool in enabling us as commissioners to be able to establish the credentials of organisations that are delivering social value. Within health and social care the reinvestment of surpluses in to social benefits is of huge advantage to those receiving and delivering care and the wider community.”

“The Public Services (Social Value) Act 2012 focuses commissioners on seeking out such social value from their supply chain. The Mark certainly assists in helping us evidence that.”

Benefits of Social Enterprise Mark accreditation


Stand out from competitors

Differentiate your business from private sector competitors by standing out as independently guaranteed social enterprise, committed to creating benefits for people and planet


The Social Enterprise Mark provides a guarantee of your commitment to creating positive social outcomes,  in addition to delivering the contracted service(s).


The robust assessment process is overseen by an independent Certification Panel. Not everyone can achieve the Mark, which adds to the credibility of successful applicants


Join an exclusive network of like-minded healthcare providers, which are all committed to creating added social value as an outcome of the services provided

Additional benefits of Gold Mark accreditation


Proof of excellence

Demonstrate excellence in key business areas, including governance, business ethics, financial transparency, and added social/environmental impact

Tailored action plan

Individually tailored action plan for continuous improvement, in line with Social Enterprise Gold Mark guidelines of best practice. It is a continuous process, whereby we visit each year to review progress


Show the people that matter – patients, staff and potential applicants, and commisioners – how you govern and operate your organisation to create social and environmental benefit

Setting benchmarks

Measure how far your organisation has come and where you want to go in the future, including developing social impact/value goals. Build on what’s unique about your organisation as a healthcare provider

Get your application started today

Firstly, complete this short form to register your interest. We will then be in touch within two working days to find out some more details about your organisation and to discuss the assessment process.

Alternatively you can contact us on 0345 504 6536 or via email.