Social Enterprise Mark CIC 2021 stakeholder survey summary report

Earlier this year, we conducted a comprehensive survey of our community of accredited social enterprises, as well as wider stakeholders, to ensure our services continue to address the evolving needs of the growing social enterprise sector as we enter a new phase of growth.

Many thanks to all who took the time to respond – we recognise the many demands on your time and really appreciate your participation. The feedback is invaluable in helping us to continue to develop robust, relevant and credible standards for the growing social enterprise sector.

We have now analysed the responses and are excited to share this summary report, which highlights the key findings from the survey and illustrates the impact we have on the social enterprise sector.

The report contains headline findings and statistics, including:

• The impact of Covid-19 on social enterprises
• The impact and influence of social enterprise accreditation
• The influence of Social Enterprise Mark CIC
• The customer experience

As a customer-focussed organisation, the findings will now be used to inform our strategic direction and the future development of our accreditation services.

If you have any comments or questions please don’t hesitate to get in touch.