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#EnhanceSE programme

Enhance Social Enterprise programme of free workshops

As part of the Enhance Social Enterprise (#EnhanceSE) programme, Cosmic is delighted to be delivering two series of free workshops, focussing on Leadership in Social Enterprises, and Getting to Grips with Digital.

#EnhanceSE  is an European Regional Development Fund project, delivering support to social enterprises and social entrepreneurs across Devon, Somerset, Plymouth and Torbay, through to December 2019.  Cosmic is an Enhance SE partner, providing up to 12 hours of free support across three areas of business development; digital, leadership and growth, through a mix of workshops and mentoring.

See below for the Autumn Schedule of workshops:

You can view a fuller explanation of each of the workshop series, content, likely audiences and booking process in the below documents:

Bookings can be made online via Eventbrite.

New Digital Marketing apprenticeship scheme with top Devon employers

Social Enterprise Mark holder Cosmic is an advocate when it comes to apprenticeships. They took on their very first apprentice, Ben, in 1998 and he is still a valued member of the team. Since that time, apprenticeships have changed and Cosmic has evolved their offering to suit the needs of those looking for this type of work.

In 2013, Cosmic secured funding to run their very own digital apprenticeship programme, which saw them employ six young people and gave the opportunity to provide them with a wealth of digital knowledge. The apprenticeship enabled these young people to work on a variety of areas within the business. This includes website design and development, technical support, digital marketing and training; as well as the opportunity to gain placements with a number of partners, including Mole Valley Farmers, Yarlington Housing and Eloquent Technologies.

Since then, Cosmic has been working with the Exeter and Heart of Devon employment and skills board to look at different ways in which we can offer apprenticeships. We are all aware that there is currently a skills shortage within the digital sector. Many organisations recognise the need for digital within their businesses, but do not have the expertise to support these roles or do not need these roles on a full-time basis. With this in mind, Cosmic has designed an apprenticeship model which allows other organisations to benefit from Cosmic’s digital skills and offers a more flexible approach. They have called it the ‘Carousel Apprenticeship’.

In 2016, Cosmic held talks with several members of the Exeter and Heart of Devon employment and skills board around this approach and it was agreed to move forwards with two other employers: The Deer Park Hotel and River Cottage.

So how does it work? Cosmic have employed a digital marketing apprentice; Gemma Spencer, who began the new programme in February 2017. Gemma attends college for 1 day a week and works at Cosmic for 1 day a week. During that time, she focuses on learning a range of digital marketing skills. She then works 1 day at the Deer Park Hotel and 2 days at River Cottage, allowing her to apply her learning to different organisations. The businesses benefit from a skilled digital apprentice and Gemma benefits from a wide range of learning through a number of organisations.

Already, Gemma is embracing the new way of working and has grasped the opportunity with both hands. She says, “I am looking forward to this new type of apprenticeship.  Being able to work with different companies such as Cosmic, The Deer Park and River Cottage is a fantastic opportunity, giving me the chance to build strong relationships and gain as much experience as possible. One of the things I am looking forward to the most is being able to experience different working platforms, and interacting with so many different people. This will teach me to keep an open mind and have multiple perspectives for each company and their brand. Every day in the week will be something new with different surroundings and I’m more than excited for the opportunity”.

Cosmic joint CEO Julie Hawker said, “Cosmic has for many years made a major commitment to its own apprenticeship programme, and has offered new opportunities and employment to local young people. This new initiative to share our passion and commitment, as well as employment of apprentices with other local employers, is a fantastic development and one which we look forward to replicating many times in the years ahead.”

Managing Director of the Deer Park, Mark Godfrey advised “Deer Park are committed to the apprenticeship scheme and are proud of what we have achieved with our partners; River Cottage, Bicton College and Exeter College. We have had 6 apprentices working with us in the last 4 years and it’s great to see them all develop and move up the employment ladder with good qualifications.

We have been lucky enough to have apprentices from Bicton in our garden department growing produce for our River Cottage apprentices to cook for our 2 Rosette restaurant served by our Front of House apprentice from Exeter College. Now that’s a great example of plot to plate and growing your own!

And now working with Cosmic and River Cottage we have the great opportunity to have a Digital Marketing Apprentice working with us one day a week under a newly developed Carousel scheme, a fantastic opportunity for Gemma.”

All partners are delighted to be running this new programme and cannot wait to report on the programme at the end of 18th month scheme. Cosmic is extremely proud of the apprenticeships they have offered over the last 19 years. They will continue to look for new innovative ways in which to reduce the skills gap and enable other organisations to embrace technology through apprenticeships.

Julie Hawker awarded Society of Leadership Fellow

CEO of Cosmic and Social Enterprise Mark Ambassador Julie Hawker has recently been presented with a new role, that of Society of Leadership Fellow of St. George’s House, Windsor Castle. Julie joins a very impressive host of fellows and Cosmic are extremely proud to be represented in this way.

St. Georges House was founded in 1966 by H.R.H The Duke of Edinburgh and the then Dean of Windsor, Robin Woods, as a place where people of influence and responsibility in every area of society can come together to explore and communicate. Their vision is ‘To effect change for the better in our society by nurturing Wisdom through dialogue’.

As 2016 marks the fiftieth anniversary of St. George’s House, they wanted to celebrate by establishing a new leadership community that will become a permanent feature of the way the House works. The leaders are chosen from every sector of society and economy and support each other with their own leadership development.

Julie was initially approached to become a Fellow because of the focus Cosmic have, as an ethical IT company and the work around digital inclusion and social enterprise. Julie’s digital leadership focus has also been a contributing factor to the fellowship. She will now be part of a great team of fellows who meet at least once a year at Windsor castle for Leadership conversations.

To find out more about St. George’s House and the work they do please visit their website www.stgeorgeshouse.org.

Social Enterprise Mark holders working together to add social value

Social Enterprise Mark holders Cosmic and Pluss have worked closely together for several years, through project work, development of a new Pluss website and, most recently, the creation of a new video to showcase the outcomes for clients that Pluss have supported into finding employment.

The objective was to produce a video that created real emotions, which was achieved using a number of techniques, including using upbeat, optimistic music to create a positive atmosphere to the video, and showing the case study clients smiling and proactively interacting with others. Incorporating positive words from those that work with each of Pluss’ clients also added to the optimism of the video.

Cosmic filmed over several days at a variety of locations, to capture the stories of a number of Pluss’ clients and their employers, to produce a final video (shown below) that showcased their individual stories, difficulties and the positive outcomes of finding employment.

Feedback from Pluss was exceptionally positive – Geraldine Scott-Smith, Communications and Public Affairs Manager, said; “Quite simply, I love it. I think you have done an amazing job – you just seemed to get what I wanted and have been a pleasure to work with too.”

For more information on this project, please visit the Cosmic website.

Digital leadership programme to create a new generation of business leaders

Social Enterprise Mark holder Cosmic recently announced the launch of their new Digital Leadership training programme.

Cosmic has launched this new programme in response to research carried out both locally and nationally looking at Digital Leadership in business. The evidence suggests that in many cases there is little or no real understanding of what Digital Leadership actually is and how it will impact on their business. The research identified that many businesses are investing in digital skills, but businesses are yet to address this issue at senior executive and Board levels.

The programme will be led by Cosmic’s own Digital Leaders Julie Hawker and Kate Doodson, who bring over 20 years’ experience of working within the Digital sector.

Julie said: “Many of the businesses we’ve been working with in recent months have identified a need to address skills development at senior levels, which is why we’ve taken time to research and respond to this issue. Whilst lots of businesses have been addressing the need to ‘digitise’ their operations, not many have yet truly embraced the digital transformation of their business by putting digital in the mix for new services, products and customer experience. This requires a new mindset and approach by our business leaders and decision-makers”.

Those engaged in the programme will get access to the latest national and international strategic thinking on digital leadership and be exposed to new business models help to develop ways to increase productivity in their business. Learning will cover subjects ranging from the digital workforce, business innovation, digital disruption, strategy and change management.

As an introduction to the programme, Cosmic are running free taster sessions – the first two being held in May, you can find out more and how to book via their website.

As part of the programme, Cosmic have produced a White Paper on Digital Leadership. The report provides reflections on the challenges which leaders and managers face in dealing with the changes which digital technologies are bringing. To access a copy please contact Vicky at Cosmic.

Kate Doodson said: “The phrase Digital leadership will become common parlance soon, as it will be a way to demonstrate progressive and engaged leadership in a digital world. Gartner suggests that a quarter of all businesses will lose their market share by 2017, if they don’t embrace digital, so suddenly it has become a business imperative. It’s time for business leaders in the South West to grasp this nettle and understand how to bring digital into strategic thinking to create a stronger future economy for our region”.


Conference_speakersJulie Hawker will be speaking on the subject of Digital Leadership at our Standing up to Scrutiny conference in Salford on 9th June 2016.

Please click here to book your tickets.

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