Place Category: Health & Social Care
Urgent Care 24 is an NHS out of hours primary care service for the population of Halton, Knowsley and Liverpool in Merseyside. As a Social Enterprise, we have no shareholders and operate strictly on a not-for-dividend basis where any surpluses are re-invested back into the service.
We are commissioned by NHS Knowsley and Liverpool PCTs to provide primary out of hours care to their residents. In addition, we run an initial health assessment service for Asylum seekers on behalf of Liverpool PCT.
Social Impact Declaration: Social-Impact-Declaration_Urgent-Care24.pdf
Social Impact Statements:
Social Impact Statements
The Social Enterprise Mark criteria includes a requirement that the applicant can demonstrate that social and/or environmental objectives are being achieved.
In support of this, new applicants and renewing Mark holders must submit Social Impact Statements that summarise their headline activities and achievements, helping show how they are striving to make a difference and stand up to scrutiny of purpose as a social enterprise.
The Society benefits the communities within which it provides healthcare services outside normal business hours, currently these are supplied to the residents of the North West of England regardless of whether they are members of the Society.
The Society provides:
- home visits and emergency primary care services outside normal General Practice hours to the residents of Halton, Knowsley and Liverpool
- an advice and visiting service 24 hours a day to divert patients in Halton, Knowsley and Liverpool from hospital A&E attendance
- services to asylum seekers during normal General Practice hours
- support to primary care services during normal GP Practice hours to Knowsley residents
- GP support to the A&E department at Alder Hey Children's Hospital
- telephone advice through the NHS111 phone line to the residents of the North West of England
The Society continually seeks to develop additional services for the wider health community. The services provided by the Society provide for patients to be treated in their own home or a primary care centre rather than hospital.
Our aims are:
- To deliver high quality healthcare services, treating every individual with compassion, dignity and respect
- To work in partnership to develop sustainable services which are based on evidence, need and the potential for positive impact
- To improve the health of the communities we serve by providing quality work for a workforce which is supported to succeed