Miriam was the very first Patient Opinion (now trading as Care Opinion) employee in 2005, and has been Chief Operating Officer (COO) since 2012. Care Opinion is a non-profit feedback platform for health and care services, which helps to improve care for everyone through public feedback & education.
Over 500 organisations are using Care Opinion to listen to what patients, service users and carers are saying. These include health and care providers, commissioners, health boards, regulators, professional bodies, educators, researchers and patient groups.
As COO, Miriam oversees the various functions across the organisation, manages the team and loves to chat with staff about the benefits of subscribing to Care Opinion.
She has over 20 years’ experience in business development, operations, managing teams, project management, and service delivery working in both the private and public sector.
Miriam was born in Chile and loves to travel, including a recent sabbatical travelling through South and Central America. Miriam’s interests include mentoring, Emotional Intelligence, and ensuring that Care Opinion offers a happy work environment for the team.
“Care Opinion was an early adopter of the Social Enterprise Mark, first achieving the accreditation just months after it was launched in 2010.
I am proud to be part of such a value driven organisation, and to be a Social Enterprise Mark Ambassador.”