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  • Roots HR CIC is the UK’s specialist consultancy for HR and H&S services for social sector employers. We enable organisations to improve performance and sustainability through better people management whilst ensuring compliance with employment law.

    Founded in 2009, we operate as a social enterprise, providing high quality and affordable services to social sector organisations. We are the only HR consultancy in the UK to use our trading surpluses to provide pro bono (free) HR services and learning and development to leaders and managers working in social sector. Our consultants are all fully qualified professionals with extensive social sector and senior management experience. We provide services tailored to the needs of our clients and aligned to their respective cultures. We help employers to comply with employment law and to perform through great people management, thus minimising costs associated with poor people management and disputes and freeing organisational resources for frontline service delivery.

    We are proud to offer high quality, affordable and tailored advice for the sector to access, with a great track record of satisfied clients. We offer generalist HR services including:

    -resourcing (recruitment and selection, restructuring and redundancies, mergers and TUPE transfers)

    -development of terms and conditions, handbooks and policies-employee relations (advice and case management relating to employment legislation e.g. family friendly, sickness absence, investigations, disciplinaries, grievances, staff forums and employee representation)

    -performance improvement (induction, probation and annual appraisal)

    -learning and development strategy, training plans, design and delivery

    -reward (pay, benefits and non-financial reward)

    -health and safety and risk management

    -Senior manager and Board coaching and mentoring in relation to people management.

    As a social enterprise, we reinvest our trading surpluses to provide free services to social sector organisations and to provide awareness and education to promote and improve people management within social society.

  • Address: The Coach House, 30a Church street,
    Kidderminster
    Worcestershire
    DY10 2AX
    United Kingdom
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  • Social Impact Declaration: Social-Impact-Declaration_Roots-HR.pdf
  • Social Impact Statements:

    Social Impact Statements

    The Social Enterprise Mark criteria includes a requirement that the applicant can demonstrate that social and/or environmental objectives are being achieved.

    In support of this, new applicants and renewing Mark holders must submit Social Impact Statements that summarise their headline activities and achievements, helping show how they are striving to make a difference and stand up to scrutiny of purpose as a social enterprise.

     


    1) Providing HR consultancy for social sector

    • Providing HR and H&S consultancy services to social sector employees
      • We offer a range of services designed and tailored to stakeholder organisations in the social sector
      • We seek through our services to transfer knowledge, promote learning, increase independence of thought and action and ultimately to reduce routine usage of our services year on year in order to maximise client resources for frontline service delivery
      • We market our services primarily through digital methods to engage as many clients, prospects and supporting stakeholders as possible and to minimise costs
      • Our consultants are required to have a minimum of 3 years experience within the social economy
      • Services are designed and priced to attract and be affordable to small social sector employers (rather than to maximise profit)
      • We offer value added services free of charge e.g. HR Healthchecks
    • Supporting and developing ever-improving people management in the social economy
      • We plan a calendar of free training courses on core people management topics, to be as accessible as possible to managers and leaders in the sector, using an agreed budget from the profits from the previous financial year
      • We write upto 4 newsletters per year and since 1/1/16, a minimum of 1 x blog per month, with advice and topics tailored to the sector, distributed free to our database of clients, prospects and supporters
      • We write and update a library of free HR factsheets based on the topics most commonly giving rise to requests for advice
      • We offer a 1-hour of free HR consultancy service for any social sector organisation or person considering setting up such an organisation
      • We respond to requests to speak, train etc for free at events relevant to our mission and social purpose and which enable us to deliver key messages to our target audience
    • Role modelling ethical employment and operating practices
      • We work with environmentally-friendly recycling and waste management practices throughout all operations
      • We use public transport for onsite meetings wherever possible
      • We car share for meetings where public transport is not possible to reduce mileage
      • We combine visit to clients within the same area to reduce travel as much as possible
      • We create wherever possible roles and opportunities to enable and support young people and / or those disadvantaged in the labour market

     


    2) Key measures of activities 2015/16

    • Providing HR and H&S consultancy services to social sector employees
      • We delivered 3,755.5 hours of fee-earning consultancy services to 92 clients across the UK
      • 37 new fee-paying clients joined us
      • 101 delegates attended an employer-paid Roots HR training course
      • 4 clients undertook fee-earning business/personal coaching with us
      • We restructured our support staff team to create a role with a core purpose of building and marketing to a scaleable database of clients, prospects and supporting stakeholders
      • We provided employment for 8 people
      • We conducted 3 x free HR Healthchecks (as value added to core services)
    • Supporting and developing ever-improving people management in the social economy
      • We increased the coverage of our free training from 3 locations to 6 and doubled the number of courses delivered in London and Birmingham
      • We delivered 5 free training courses to 41 delegates across 3 locations to the value of £3,234.40+VAT of consultancy fees plus travel/room hire costs of approx £1,033.14 (with more to come in '16-'17)
      • We distributed 3 x electronic newsletters and promoted 4 blogs to our database of over 1,000 clients, prospects and supporters
      • We responded to requests for, and sent out, 423 free HR factsheets
      • 22 hours of free advice were delivered under our 1-hour free programme
      • We wrote and delivered an expert witness session at the School for Social Entrepreneurs Midlands for 20 delegates
    • Role modelling ethical employment and operating practices
      • We donated 2 PCs to a local charity and recycled all printer toner cartridges (approximately 25 toner cartridges per year)
      • We created 1 work experience role for 2 weeks for a sixth form student
      • We created 1 summer holiday employed role for 6 weeks for 1 young person
      • We created our first apprenticeship role in Business Administration with Kidderminster College
      • We promoted 1 employee into a more senior role.

     


    3) Key outcomes of activities 2015/16

    • Providing HR and H&S consultancy services to social sector employees
      • 92 social sector organisations developed their people management practice and/or resolved workforce problems through engaging Roots HR
      • We increased new client growth from 26 in ‘14-‘15 to 37 this year and 6 former clients returned
      • 30 clients reduced usage compared to the previous year, 2 had the same usage and of the 17 who increased usage, 11 were to address organisational development, planned projects or growth and 6 were to address reactive workforce problems
      • We increased our audience engagement on social media - an increase of 440 followers (49.5%) on Twitter, 9 followers (7%) on Facebook and 18 followers (37%) on Linked In - meaning that we are raising awareness of better people management in the sector with 467 more people (44%)
      • We converted 15 new clients from referrals
    • Supporting and developing ever-improving people management in the social economy
      • Delegates on our free Recruitment and Selection courses evaluated their understanding of Recruitment and Selection at the start of the course as 3.4 on average out of 5 and after the training, as 4.5 on average out of 5, an improvement of almost 33%
      • Delegates on our free Equality and Diversity courses evaluated their understanding of Equality and Diversity at the start of the course as 2.8 on average out of 5 and after the training, as 3.9 on average out of 5, an improvement of almost 40%
      • We slightly increased the number of 1 hour free vouchers delivered meaning that 22 people in ‘15-‘16 (increased from 21 in ‘14-‘15) were able to assess for free the risks and options associated with a proposed course of action in relation to employing people in their organisations
      • We contributed in our small way to the 39 social entrepreneurs graduating from the School for Social Entrepreneurs Midlands with the creation of 18 full time jobs, 16 part time jobs and 123 volunteering opportunities, supporting almost 14,000 individuals and with a combined income of c£650k
    • Role modelling ethical employment and operating practices
      • We saved money on waste disposal by recycling, thus preserving more of our resources for frontline service delivery
      • 1 young person left Roots HR having fulfilled the requirement of their role and better equipped for the next stage in their education/career
      • We didn't monitor our mileage/transport carbon footprint this year but will endeavour to do so next year