Social Enterprise Gold Mark review

Social Enterprise Gold Mark

In December we will be celebrating the third anniversary of the launch of the Social Enterprise Gold Mark. The Gold Mark continues to generate interest amongst organisations who are open to standing up to the scrutiny of a premiere standard of social enterprise best practice. It provides recognition of their own strengths in this regard, but just as importantly, applicants report how they have learned and benefited from this scrutiny.

As this third anniversary approaches, we believe it is time to reflect upon what we have learned from the assessments of the last three years. We are also keen to invite stakeholders to contribute to a review of the Social Enterprise Gold Mark. From this, we also hope to learn points that may influence the development of the main Social Enterprise Mark, or other potential iterations of these social enterprise accreditations.

This review will help reflect upon what constitutes social enterprise best practice and excellence, along with how this can be reasonably determined in robust and cost-effective ways, for social enterprises of differing shapes and size. Good businesses must always be evolving. We believe the same principle should apply to any good practice standards. Such standards exist to reinforce those capabilities that contribute to business sustainability and improvement, helping create value through how they help a business regularly inform their understanding of this.

The consultation process begins with an online survey that all interested parties are welcome to contribute to. We then aim to conduct personal interviews with selected stakeholders and others that may identify themselves through the survey. You can access the survey below or via this link.

If you are interested in learning more about the current Gold Mark criteria and assessment process, you can find the existing framework here. If you have any further questions about this process or the Social Enterprise Mark, then please contact Richard Cobbett (Assessment & Compliance Manager).


Create your survey with SurveyMonkey


You can access a full screen version of the survey via this link.

It’s Living Wage Week

As an accredited Living Wage Employer, we are proud to support Living Wage Week (5th – 11th November), a UK-wide celebration of the campaign for a real Living Wage that meets the cost of living and the network of Living Wage employers.

We welcome the increase in UK and London rates announced by the Living Wage Foundation this morning, and commit to paying this real Living Wage – independently calculated to meet the cost of living –  to all employees.

Living Wage Week

Lucy Findlay, Managing Director of Social Enterprise Mark CIC said: “As a Living Wage Employer we proudly fly the flag for the Living Wage Week campaign to ensure that employees can actually live on what they earn, no matter where they live or how old they are.”

“To us at Social Enterprise Mark CIC, it’s important to get the proper recognition for this and we are pleased to be working with the Living Wage Foundation to highlight the need for transparent accreditation via our #GoBeyondTheBadge campaign.”

Katherine Chapman, Director of the Living Wage Foundation said: “Year-on-year, we see organisations and businesses across the UK embracing the real Living Wage as they recognise that a fair day’s pay is not only the right thing so to but can improve the quality of staff’s work, reduce absenteeism and increase motivation and retention.”

“Today’s increase acknowledges that the cost of living continues to rise for workers everywhere and the leadership shown by businesses who welcome this is a cause for celebration during Living Wage Week, sending a positive message to the business community to show what others can achieve.”    

For more information about Living Wage Week go to http://www.livingwage.org.uk/living-wage-week

Living Wage Week 2017 from Living Wage Foundation on Vimeo.

Investors in People

Investors in People join Beyond the Badge campaign

We are delighted to welcome Investors in People as a partner in the Beyond the Badge campaign, which aims to make it easier for consumers to identify businesses that are proven to be doing good.

Investors in People (IIP) is the Standard for people management. The IIP framework sets out how to lead, support and develop people well for sustainable results. The IIP standard is the sign of a great employer, and an organisation committed to achieving success through realising the potential of its people.

Investors in People (IIP) sets out how to lead, manage and support people well for sustainable results. IIP accreditation is the sign of a great employer and an organisation committed to achieving success through realising the potential of its people.

Commenting on the partnership, Paul Devoy, CEO of Investors in People said “We are passionate about backing the #GoBeyondTheBadge campaign because a badge is more than just a stamp. Investors in People signifies a good employer, it represents a workplace where every individual has the opportunity to fulfil their potential.

Investors in People is proud to support the #GoBeyondTheBadge movement, upholding the importance of businesses commitment to making a change and succeeding at it.”

In 2017, IIP was established as a Community Interest Company, and is committed to shaping a working world where employers, employees and the community succeed by understanding the value of investing in people. By working for individuals, employers and the wider community, IIP provides a structure for employers to measure and improve, promoting fair working conditions for individuals whilst also highlighting excellence in people management across communities.

IIP joins a group of standard setting bodies that share common values and principles in their approach to accreditation. Each organisation is responsible for an independent accreditation/certification scheme, and we are all united by a common focus of setting and overseeing robust, credible and transparent standards for businesses. Click here to find out more about our campaign partners.

 

WISE100 launch

Lucy Findlay named among top women in social enterprise

Lucy Findlay, Managing Director of the Social Enterprise Mark CICWe were delighted to discover last week that Lucy Findlay, Managing Director of Social Enterprise Mark CIC, is included on the inaugural WISE100 (Women in Social Enterprise 100) index, which recognises inspirational women in social enterprise.

A new initiative from NatWest SE100, the WISE100 was launched at a special event in London last week.  The index is the first of its kind, and aims to recognise the invaluable contribution of 100 of the most inspiring and influential women in social enterprise, impact investment and social innovation.

Responding to the news, Lucy said “I’m honoured to have been recognised as part of the first inspiring WISE100. Women are taking the lead in so many ways in the social enterprise world and it’s important that this is acknowledged and celebrated.”

Lucy was also delighted to be joined on the list by female leaders of several Social Enterprise Mark holders, including Julie Hawker from Cosmic, Amy and Ruth Anslow from hiSbe, and Kate Welch from Social Enterprise Acumen. More than 250 women were nominated for the index, with the final list selected by a panel of judges. The full list can be found here.

The social sector outperforms other sectors when it comes to gender equality; in the UK, over 40% of social enterprises are led by women, and more than half of all social enterprises have a majority female workforce*. In comparison, just 6% of FTSE100 companies have female leaders. The WISE100 initiative is therefore important because it will help to inspire other sectors to diversify their workforce, bringing benefits not just to women but to business in general.

 


* State of Social Enterprise 1027 report

Lucy Findlay

Podcast – A different way of doing business

In the latest interview released on Tony Loyd’s Social Entrepreneur podcast, Lucy Findlay talks about the development of the unique social enterprise accreditation offered by Social Enterprise Mark CIC, which provides accreditation for businesses that enhance the greater good.

“We recognize the type of business that is putting the money it makes back into society and the environment rather than using it for shareholder gain….our Mark helps them to prove that.”

Lucy also talks about her own route into social enterprise, from a land use and town planning background, through to the launch of the Social Enterprise Mark back in 2010, to now scaling the business up internationally.

“This is a movement that has spread around the world.”

You can hear the full interview on Tony Loyd’s Social Entrepreneur podcast, or via podcast apps including iTunes, Google Play, and SoundCloud.

Lucy Findlay, Managing Director of the Social Enterprise Mark

Have we reached the point of diminishing social return?

Lucy Findlay responds to the 2017 State of Social Enterprise Report

State of Social Enterprise 2017 - Social Enterprise UK

State of Social Enterprise 2017 – Social Enterprise UK

The 2017 State of Social Enterprise report was launched by Social Enterprise UK last week.  The findings around profitability got me thinking.  Apparently, larger social enterprises are more likely to make a profit; 72% of those with more than 100 employees, compared with 45% of those with less than 10.  I guess that this is not that surprising as economies of scale are achieved and therefore likely greater margins. Of course, 100 employees is still regarded an SME by government definitions.

Profitability of is only part of the story for social enterprises, and as this survey highlights, it’s impossible to report on the measurement of social impact and the ideal size of business to deliver to maximise this.  This is a perennial conundrum for the social enterprise sector.  When does the law of ‘diminishing social impact returns’ kick in?  Are local social enterprises better at delivering local services because they know the patch, and can they still do a good job when they upscale? That is, when do they start to demonstrate some of the negative characteristics we see in corporate delivery (e.g. lack of personal service, flexibility, understanding of local conditions etc)?

The need to scale up is also a challenge for social enterprises that wish to trade with the public and corporate sectors. To gain a place on the ‘preferred supplier register’ there is often a requirement to deliver a consistent service over a large area.  The report shows that there has been some progress in terms of consortia and replication, particularly in London, with 29% part of a consortium and 18% replicating their work.  But this remains a major barrier in terms of trading in today’s climate that sees big as being better.  What price for social value?

Another concern is the continuing high reliance on public sector for profitability, particularly for large social enterprises (although it has fallen from 57% to 51% since the last report). I highlighted this in a previous blog back in 2015.  In a climate where the public sector is still facing major cuts, diversification is key.  We need to spread our wings and think as laterally as possible, rather than just expecting commissioners to change.  Anecdotal evidence from our Mark holders shows that commissioners are becoming more risk averse, not less, with some services delivered by the social enterprise sector retreating back into the NHS for example or being delivered by a bigger player whether the service is better for patients or not.

All that being said, I was very encouraged to see that “almost four-fifths of social enterprises use their social enterprise status in marketing their products and services (37% to a great extent, 40% to some extent). Only 6% do not use it at all. This continues a pattern seen since 2011 when only 53% of social enterprises used their status Social Enterprise Markin their marketing in some way.”

It’s great to see that social enterprises are becoming louder and prouder about their USP and what better way to prove your social enterprise credentials that applying for the Social Enterprise Mark!

Graduates

Social Enterprise in Higher Education – a growing trend

Following a spike in interest from the Higher Education sector over the last 12 months, we are delighted to announce we now accredit ten Higher Education Institutions (HEIs) as independently assessed social enterprises. This represents a ten-fold increase within the five years since Plymouth University became the first HEI to receive the Social Enterprise Mark in 2012.

Following the recent successful Social Enterprise Mark applications from Aston University and Cardiff Metropolitan University (which becomes the first HEI in Wales to achieve this), the number of HEIs achieving social enterprise accreditation has doubled in 2017 alone. There are now five HEIs that hold the Social Enterprise Mark, and a further five that hold the enhanced accreditation of the Social Enterprise Gold Mark.

HEIs with social enterprise accreditation

Lucy Findlay, Managing Director of Social Enterprise Mark CIC welcomes this continued momentum – “This is an important milestone for both Social Enterprise Mark CIC and the HE sector. More and more universities are committing themselves to both their ongoing support of the sector in their local areas, but also to their own social enterprise credentials and social value across the UK. The fact that they are opening up to the external scrutiny of our accreditation process shows that it is not just ‘lip service’. In particular the Social Enterprise Gold Mark is providing a helpful framework for continuing development in this arena.

“We now have an expanding network of HEI’s that are leading the way and increasingly challenging others to do so. We want the partnership between universities and the social enterprise sector to grow and flourish into the future as there is so much to be gained by society as a result.”

To find out more about social enterprise in Higher Education, please follow the below links:

Global champion of standards for social enterprise

Social Enterprise Mark accreditation breaks new ground in Africa

Social Enterprise Mark CIC, the body responsible for the only internationally available social enterprise accreditation, has recently awarded the first Social Enterprise Mark in the African continent, to a Non-Profit Organisation working to secure quality education for all children in South Africa.

Symphonia for South AfricaSymphonia for South Africa (SSA) aims to strengthen the fabric of South African society by mobilising business, government and civil society to work collaboratively towards addressing the educational challenges facing the country. It becomes the sixth organisation outside of the UK to be awarded the Social Enterprise Mark in recognition of a commitment to trading for the benefit of people and planet.

SSA joins a growing international network, including global Fairtrade certification body FLOCERT, social enterprise support agency C3 in the United Arab Emirates, and the Fairtrade Network of Asia and Pacific Producers (NAPP).

Following a three-fold increase in international applications within 2 years, Social Enterprise Mark CIC has a proven assessment process that can be applied anywhere in the world. In addition, the organisation offers an international consultancy service to advise global counterparts looking to set up similar accreditation schemes for social enterprise within their own countries. Following a consultancy project with the Russian Foundation, Fund our Future, in 2015, which led to development of a Russian Social Enterprise Mark, Social Enterprise Mark CIC completed a similar piece of work for the British Council in China in 2016, advising on the development of a Chinese social enterprise accreditation system.

SSA implements programmes that contribute towards social cohesion and large-scale social change in South Africa by providing a structure in which active citizens can meaningfully contribute to improving education for all children. Through flagship project Partners for Possibility (PfP), SSA promotes and facilitates leadership development opportunities for business leaders, school principals and their school management teams.

“We are very proud to be joining an international community of accredited social enterprises.” says Louise van Rhyn, founder of SSA. “We were impressed by the robust accreditation process and were thrilled when we received the news that we have been awarded the Social Enterprise Mark – we will forever remember this as a milestone moment in our journey.

“It feels good to be the first social enterprise from Africa to receive the Social Enterprise Mark. We hope that many others will follow as social enterprise is without any doubt part of the solution to social challenges in Africa.”

Lucy Findlay, Managing Director of Social Enterprise Mark CIC, added: “We are delighted to welcome SSA to our growing network of international Mark holders. We are particularly excited, as this represents another milestone for us in our international expansion, being the first Social Enterprise Mark to be awarded in the African continent.

“We now accredit organisations in Europe, Asia and Africa, and have bold ambitions to further develop our position as the global champion of credible standards for social enterprise. We are world pioneers of social enterprise accreditation; ours was the first Mark of this kind for social enterprises and is the only internationally available accreditation for social enterprises.”

 

#GoBeyondTheBadge

Helping consumers and businesses to do good business

Beyond the Badge campaign partnersWith research showing that public trust in business is declining, we have teamed up with other independent Standard Bodies that set and assess genuine and transparent standards that help consumers cut through the barrage of branding and use their purchasing power for good.

We are calling on consumers to go ‘Beyond the Badge’ and look out for credible independent labels as proof that a business is living up to its claims.

By supporting our #GoBeyondTheBadge campaign, consumers and businesses can stand up for:

  • a growing movement of businesses serious about making change for good and proud to prove it
  • the values and standards that are managed by an independent standards body with real expertise in their sector

We are proud to be working with a group of standard setting bodies that share common values and principles in our approach to accreditation. Each organisation is responsible for an independent accreditation/certification scheme. We are united by a common focus of setting and overseeing robust, credible and transparent standards for businesses. These cover a range of industries, from food and drink to construction! Click here to find out more about our campaign partners.


Beyond the Badge pledge

[your signature]

7 signatures

Share this with your friends:

   


*We will add you to our supporters mailing list, which we send regular updates to about our network of accredited social enterprises and our accreditation services. You can unsubscribe at any time by clicking the unsubscribe link in the email.

CIC Regulator

Renewed Memorandum of Understanding with CIC Regulator

Memorandum of Understanding with CIC RegulatorWe have recently renewed the Memorandum of Understanding with The Regulator of Community Interest Companies, symbolising an ongoing commitment to co-operation & collaboration.

The agreement enables both parties to exchange information and provide feedback on relevant issues relating to CICs.  The Office of the Regulator of Community Interest Companies will work alongside Social Enterprise Mark CIC to represent the interests of Community Interest Companies (CICs).

There are now almost 13,500 CICs in the UK, engaged in every sector of the community.  A CIC is a company which has been set up to deliver benefit to a stated community and it agrees to be regulated to ensure that it delivers that benefit.  CICs are governed by company law and also related CIC legislation, which ensures that they deliver continued benefit to the community. The additional responsibilities include the asset lock which ensures that the assets remain with the company and cannot be asset stripped and the annual community interest company report which is placed on public record.

Although there is no single legal structure for social enterprise, the CIC model was specifically designed with social enterprises in mind. It aimed to bridge the gap between standard commercial businesses and charities, recognising that some businesses wanted to provide some benefit to the community through their commercial activities but without the regulation and restrictions which come with being a registered charity. CICs automatically meet most of the criteria covered by the Social Enterprise Mark and over ¼ of the Social Enterprise Mark CIC network of accredited social enterprises are registered as CICs.

 

 

Graduates

Recognising social enterprise excellence in Higher Education

Three UK Higher Education Institutions have become the latest organisations to be awarded the prestigious Social Enterprise Gold Mark, in recognition of their social enterprise excellence.

Plymouth College of Art, The University of Northampton and the University of Winchester join a growing network of gold standard social enterprises, which have proven their commitment to creating lasting positive impact on people and planet, through their trading operations.

Following a rigorous assessment process, the Social Enterprise Gold Mark awards were presented at our annual conference in Winchester on Monday 5th June. The awards were presented by James Evans, who is a member of the independent Certification Panel, which upholds the rigour of the assessment process and oversees the process of applications and assessments. The panel has the final decision on all applications for the Social Enterprise Gold Mark.

The Social Enterprise Gold Mark offers enhanced accreditation to social enterprises wishing to demonstrate their excellence, assessing three essential areas of business operations:

  • Governance – stakeholder representation in strategy and operation
  • Business ethics – complaints handling, diversity, equality, pay, workplace issues and social auditing
  • Social impact and financial transparency – how income and profits are used to create added social and environmental impact

The accreditation focuses on measuring what makes a social enterprise excellent, and how they can continue to improve their impact. Successful applicants receive an individually tailored action plan for continuous improvement, in line with guidelines of best practice.

Hannah Harris, Director of Development, and Professor Andrew Brewerton, Principal and Chief Executive of Plymouth College of Art, with the Social Enterprise Gold Mark award

Hannah Harris, Director of Development, and Professor Andrew Brewerton, Principal and Chief Executive of Plymouth College of Art, with the Social Enterprise Gold Mark award (Photo credit: Dom Moore)

Professor Andrew Brewerton, Plymouth College of Art’s Principal and Chief Executive said: “Creative learning is transformational: in terms of individual lives, the life of our community and its prosperity within the UK’s world-leading creative economy. The work of our staff and students at Plymouth College of Art and at The Red House, home to Plymouth School of Creative Arts, is deeply embedded in our community, and we feel honoured and delighted that this commitment over many years has been recognised with the Social Enterprise Gold Mark. This is in truth an acknowledgement of our community as a whole, and everybody across our networks of social engagement in Plymouth as a Social Enterprise City.”

Nick Petford, Vice Chancellor of The University of Northampton receiving the Social Enterprise Gold Mark from James Evans

Nick Petford, Vice Chancellor of The University of Northampton receiving the Social Enterprise Gold Mark from James Evans

Wray Irwin, Head of University Centre for Employability and Engagement at The University of Northampton, said: “Northampton leads the charge when it comes to learning that makes an impact on society. Our whole way of working reflects this; making a difference is in our DNA. Receiving professional recognition for this is great news, but the Social Enterprise Gold Mark in particular is testament to the dedication at Northampton, from students and staff alike to ‘do good things’ in the world beyond university. It goes without saying that the award really belongs to all of them. We all look forward to continuing on this path in the months and years ahead.”

Professor Joy Carter of University of Winchester receiving Social Enterprise Gold Mark from Lucy Findlay

Professor Joy Carter of University of Winchester receiving Social Enterprise Gold Mark from Lucy Findlay

Professor Joy Carter, Vice Chancellor at The University of Winchester, said: “As a values-driven university, all we do is closely aligned to the Social Enterprise Gold Mark priorities. From divesting our fossil fuel linked investments, our pioneering work with care leavers and others who are underrepresented in higher education, through to our world-leading research in peace and reconciliation, we are a university driven by a passion to make a difference. Big ideas, growing flourishing people and communities, being the difference for a better world. So we are delighted to have the Social Enterprise Gold Mark to help us both communicate our unique focus and priorities, as well as to be continuously challenged.”

Lucy Findlay, Managing Director of Social Enterprise Mark CIC, added: “We are delighted to welcome these organisations to our expanding network of ‘gold standard’ social enterprises. We have seen an increasing interest from the Higher Education sector over the last 12 months, which is an encouraging development, as it symbolises a commitment to creating social change, for which such institutions have a huge potential scope to achieve.”

Please click here for more information about the Social Enterprise Gold Mark.

Ealing Community Transport named Making a Mark competition winners

Ealing Community Transport, part of national charity ECT, was named as the winner of the 2017 Social Enterprise Mark CIC ‘Making a Mark’ competition at a celebration at our recent conference in Winchester. They were presented with a special award, created for us by Designs in Mind*, a social enterprise studio of designer makers who have been referred through mental health services.

Becky Casement of ECT accepting the Making a Mark competition award from James Evans

Becky Casement of ECT accepting the Making a Mark competition award from James Evans

This is the second year of the Making a Mark competition; a celebration of the vast and diverse social benefits created by Social Enterprise Mark holders, which highlights interesting examples of how accredited social enterprises are creating considerable social impact within their local communities and in wider society.

We invited James Evans of the Certification Panel to present the award, which was accepted by Becky Casement from Ealing Community Transport. James commended all the finalists on their achievements and congratulated them on making the shortlist, before presenting certificates to all the finalists who were in attendance at the conference.

Anna Whitty MBE, Chief Executive of ECT Charity, said: “We are thrilled to have been named as the winners of this year’s Making a Mark competition for our continued work to measure our social impact. We are committed to providing high quality, safe, friendly, accessible and affordable transport in local communities, so it’s really important that we can measure how well we are achieving these aims and what difference it makes.”

“In the last year alone ECT Charity has enabled more than 98,000 passenger trips for individuals and more than 60,000 group trips for over 400 community groups. We have also been able to calculate our social impact using our recently developed methodology. It allows us to demonstrate that in the past year ECT’s charitable activities have had a social value of £1.3 million; in the London Borough of Ealing alone, community transport could save up to £4.1 million annually by reducing isolation and loneliness. We are incredibly proud of these achievements and would like to thank Social Enterprise Mark CIC for their recognition of our work in this award.”

Lucy Findlay, Managing Director of Social Enterprise Mark CIC, said, “We are delighted to announce the long standing Social Enterprise Mark holder Ealing Community Transport as the 2017 ‘Making a Mark’ competition winners. They won because of their ability to demonstrate their social impact across a wide range of groups, including helping overcome social isolation. They clearly demonstrate social impact created for individuals using the transport, as well as contributing to the sustainability of local community groups. Well done to Anna and the whole ECT team.”

Selected from the diverse international network of accredited social enterprises, Ealing Community Transport was shortlisted alongside 6 other organisations, including The Big Issue Group and Epic CIC, which was named as the runner up. The competition shortlist was subject to a public vote and a separate vote by the independent Certification Panel, both of which accounted for 50% of the final result.

Maxine Willetts of Epic CIC accepting runner up certificate Making a Mark competition

Maxine Willetts of Epic CIC accepting runner up certificate for the Making a Mark competition

Nigel Kershaw of Big Issue Group with James Evans and Big Issue vendor Kevin Collick

Nigel Kershaw of Big Issue Group with James Evans and Big Issue vendor Kevin Collick


We would like to extend our congratulations to all of the competition finalists:

  • Connection Crew
  • Ealing Community Transport
  • Emmaus Cambridge
  • Epic CIC
  • South Shropshire Furniture Scheme
  • The Big Issue Group
  • Warrington Health Plus CIC

 


*Designs in Mind design and make products, working in textiles, wood, wire and glass. Through their work they aim to challenge mental health stigma and the predominant culture of low expectation which surrounds their designer makers, all of whom are adults referred through mental health services.

The Making a Mark award was created by a team of designer makers, including Amy, who explains her journey at Designs in Mind in this blog post. As a result of working on this award, Amy is now volunteering for Designs in Mind in public screen printing workshops.

Please click here to find out more about Designs in Mind.

Celebrating social enterprises ‘Making a Mark’

Following the success of the Making a Mark competition last year, which celebrated the vast impact that accredited social enterprises make through their diverse activities, we have decided to repeat the competition this year.

The competition highlights examples of how accredited social enterprises are creating considerable social impact within their local communities and in wider society and the environment. We shortlisted the below finalists from our network of Social Enterprise Mark/Gold Mark holders, based on the social impact statements and any relevant reports that were submitted at their most recent renewal.

  • Connection Crew
  • Ealing Community Transport
  • Emmaus Cambridge
  • Epic CIC
  • South Shropshire Furniture Scheme
  • The Big Issue Group
  • Warrington Health Plus

In deciding the shortlist, we took account of how carefully Mark Holders have measured their social impact and can show how income has been used to maximise this, and also considered how succinctly they have described their achievements in this regard and what sort of story these tell about the kind of social enterprise they are.

The shortlist went to a public vote, in which over 300 votes were cast. These votes will account for 50% of the final result, with the vote of the independent Certification Panel accounting for the other 50%. The winner will be announced at a special reception at our annual conference (in Winchester) on 5th June 2017.

 

Vote for your winner in Making a Mark competition

Following the success of the Making a Mark competition last year, which celebrated the vast impact that accredited social enterprises make through their diverse activities, we have decided to repeat the competition this year. The Making a Mark competition highlights examples of how accredited social enterprises are creating considerable social impact within their local communities and in wider society and the environment.

We are delighted to announce the below finalists, which we have shortlisted from our network of Social Enterprise Mark/Gold Mark holders, based on the social impact statements and any relevant reports that were submitted at their most recent renewal.

  • Connection Crew
  • Ealing Community Transport
  • Emmaus Cambridge
  • Epic CIC
  • South Shropshire Furniture Scheme
  • The Big Issue Group
  • Warrington Health Plus

In deciding the shortlist, we have taken account of how carefully Mark Holders have measured their social impact and can show how income has been used to maximise this, and also considered how succinctly they have described their achievements in this regard and what sort of story these tell about the kind of social enterprise they are.

It is now your chance to have your say, as we open it up to a public vote, which will account for 50% of the final result, with the vote of the independent Certification Panel accounting for the other 50%. The winner will be announced at a special reception at our annual conference (in Winchester) on 5th June 2017.

Voting will close at midnight on Friday 5th May.

 

 

What challenges do social enterprises face?

As part of the Social UP project, which aims to improve the sustainability, social impact and scalability of social enterprises, to enable them to achieve their societal mission in a financially viable manner, we are inviting you to participate in a questionnaire to identify the key needs and challenges of social enterprises, how these challenges are addressed, and to investigate how the challenges could be addressed.

Responses will be used to develop an open access training material, to enhance competitiveness and profitability, and also to respond to the social mission of social enterprises. The training material, using principles of Design Thinking, will be aimed at social enterprises, advisers of social enterprises, vocational trainers, social partners and social enterprise associations.

There are 2 different questionnaires, dependent on your organisation:

Completing the questionnaire takes approximately 15 minutes. All information will be treated confidentially and no personal information will be disclosed or be otherwise used except for research purposes explained.

Are you interested in learning more about the benefits Design Thinking can offer and discover which tools can help your organisation?

We are offering a FREE ‘Design Thinking for Social Enterprises’ workshop for a limited number of participants. If interested, please leave your contact information at the end of questionnaire.

For further information, please contact Rachel Brown.

We appreciate your support in contributing towards the Social UP project!

Lucy Findlay

The rise of ethical consumerism: considering the impact of purchase decisions

Although it is heartening to see that consumers are increasingly looking at sustainability and ethical issues in their purchasing decisions, as evidenced by a recent international study by Unilever, I do worry about whether they are actually able to make an informed decision.  The proliferation of ‘greenwashing’ does mask and make buying decisions more confusing.

Greenwashing is the corporate practice of using clever PR and marketing claims to mislead customers into thinking a company and its products are ethical/sustainable/environmentally friendly etc. Sadly, the rise in consumer interest in sustainability and ethics seems to be marked by the rise of this tactic by big corporate brands.

This is a smoke screen for their anti-social behaviour, as has been evidenced time and again in the hypocrisy of the banking world.  I will never forget, on the passing of the Public Services (Social Value) Act, being lectured about what to do to add social value by a big name High Street bank, whose Chief Executive the week before had been apologising for yet another expose leading to huge fines by the regulator.

Another very high profile example is the Volkswagen ‘Dieselgate’ emissions scandal in 2015, where the organisation admitted fitting cars with software designed to give false readings in emissions tests. This served as a public reminder of the need to be vigilant for misleading messages – if a multinational giant that was once considered a leader in sustainability was deliberately deceiving customers, then it poses the question – who else is up to this dodgy practice??

Unfortunately, greenwashing isn’t always easy to spot, especially where there is an existing high level of consumer trust within a brand. Even where there isn’t trust, many consumers take claims at face value and do not question other behaviours of that company – people have short memories! There are so many ethical labels and claims used by brands to entice customers to buy their products, so where to start for consumers when it comes to knowing who they can trust?

This is the focus of our latest campaign – Beyond the Badge – which aims to help consumers identify genuine labels and claims, and therefore make more informed choices, rather than taking things at face value.  For instance if a product claims to be ‘fairtrade’ – did you realise that it is only certified as such if it displays the FairTrade Mark?

We are pleased to have the support of several high-profile partners, including Soil Association Certification and Ethical Consumer, to engage with a wider consumer audience across multiple sectors.

In our research , I was interested to come across the UL Environment ‘Seven sins of greenwashing’, which identifies seven of the most common greenwashing tactics used by big brands. Interestingly, these include ‘the sin of no proof’ – where a claim is not substantiated with any reliable proof – and ‘the sin of worshipping false labels’ – where the impression is given of a third-party endorsement, where no such thing exists.

To me, these seem particularly relevant to the markets in which we operate, as from its inception, social enterprise has been plagued with vagueness and moving the goal posts.  The advent of social impact reporting and social investment have not helped this cause as they do not support the uniqueness of the social enterprise business model – essentially that by putting people and planet before shareholder profit the business is focused on the social/environmental need that it aims to address.  It may be hard to prove – but the social outcomes are central, not a by-product.  Hence the Social Enterprise Mark – a way of assessing and identifying genuine social enterprises that have a proven commitment to trading for the benefit of people and planet.

We want to encourage everyone to consider the potential impact of their purchase decisions, and to think about whether brands that they support are actually living up to their ethical and sustainability claims. I invite you to get involved, by pledging your support to the campaign and spreading the word amongst your own networks, by joining our Thunderclap campaign, which will send an automated social media post out from your account to create a buzz of conversation about the campaign.

Social Enterprise Mark CIC 2016 Stakeholder Survey Report

Many thanks to all Social Enterprise Mark/Gold Mark holders and other stakeholders who took time to participate in our 2016 stakeholder survey.

We have now analysed the responses and are pleased to publish our Stakeholder Survey Report, which summarises the impact that Social Enterprise Mark/Gold Mark accreditation currently has for those that hold the Mark, and how we might increase this impact moving forward.

The report contains headline findings and statistics from the survey, including:

  • Impact of the Mark
  • Wider influence of the Mark
  • Benefits of accreditation

The feedback is invaluable in helping us to continue to develop the Social Enterprise Mark and Gold Mark to meet the evolving needs of the growing and diversifying social enterprise sector, and will be used to inform our strategic priorities and future direction.

If you have any comments or questions please don’t hesitate to get in touch.

 

 

 

 

 

 

 

 

 

 

 

 


#GoBeyondTheBadge

Challenging consumers to look ‘beyond the badge’

Social Enterprise Mark CIC has partnered with several well-respected standard setting and accreditation bodies to encourage consumers to challenge ethical labels and sustainability claims that are used by brands they buy from.

With recent studies* suggesting that sustainability issues are playing an increasing role in consumer purchase decisions, the new campaign aims to educate consumers about ways they can identify genuine labels and claims, and therefore make more informed choices. Working with fellow accreditation bodies Golf Environment Organization, Living Wage Foundation, Soil Association Certification and TrustMark, and also Ethical Consumer, a key player in the ethical consumer movement, Social Enterprise Mark CIC hopes to get consumers thinking more about the labels and badges that appear on the products they buy, and to find out what they actually mean.

Lucy Findlay, Managing Director of Social Enterprise Mark CIC explains the motives behind the campaign: “With the practice of greenwashing now commonplace in consumer markets, we feel it is really important for consumers to challenge what brands are telling them and not just accept their claims at face value.”

“That is why we have developed this campaign – to educate and support consumers to question the validity of ethical claims, to enable them to identify those that actually have some substance. We are pleased to have the support of several high-profile partners, to engage with a wider consumer audience across multiple sectors.”

Director of Ethical Consumer Tim Hunt, explains their reasons for getting involved: “We are pleased to support the ‘Beyond the Badge’ campaign, as a timely reminder of the need to question the real meaning behind the logos, symbols and standards on the products we buy. As time-poor consumers we often rely on what companies tell us, as to how sustainable and ethical a product or service is. In a ‘greenwash-rich’ world we very much encourage shoppers to ask tough questions of producers and retailers, to ensure they reflect our values and are deserving of our custom.”

The campaign calls on consumers to look ‘beyond the badge’, to find out more about ethical claims, and to look for any evidence or proof to support such claims. Social Enterprise Mark CIC has put together some useful tips to support consumers to cut through the “greenwash” to identify genuine labels and claims. One way that is suggested is to look out for a symbol of accreditation, which has been independently assessed and awarded by a third party. Social Enterprise Mark CIC and the campaign partners believe that accreditation and certification is vital in engendering consumer trust in brands, as it provides visible proof of an organisations sustainability credentials.

As explained by Clare McDermott, Business Development Director of Soil Association Certification, “Trust is a major issue for consumers; our research last summer found this to be the biggest influencer on purchasing behaviour and accreditation and certification is the best way to guarantee trust and reassure people.  We’re really pleased to be supporting Beyond the Badge the campaign as the UK’s leading organic and ethical certification body, to help make sure people know what they are buying and to expose greenwashing and false claims.”

This is a sentiment echoed by Libi Newell, Communications Manager at Golf Environment Organization “Credibility should be at the centre of any meaningful standard and certification system. That has been the case with GEO Certified® from the very start; it’s transparency and independent verification has been instrumental in it becoming a trusted mark with a strong reputation. Because of this it provides value to golf clubs, and the golf industry demonstrating real commitment and positive impact. We are pleased to be involved with this campaign, to promote credible certification and support consumers to make informed purchase decisions, and to know they are buying from businesses they can trust.”

Social Enterprise Mark CIC and the campaign partners urge consumers to pledge their support to the campaign, and to get involved by spreading the word on social media. There is also a Thunderclap that people can join, where a message will be posted at the same time from hundreds of social media accounts, to create a buzz of conversation about our new scheme.

People are also encouraged to keep an eye out for examples of greenwashing and to share these on social media, using the campaign hashtag #GoBeyondTheBadge. Full information can be found at www.socialenterprisemark.org.uk/beyond-the-badge/

 


* Unilever study of 20,000 adults from five countries revealed one third (33%) of consumers are now buying from brands based on their social and environmental impact. The study asked how sustainability concerns impact choices in-store and at home. Crucially, it then mapped their claims against real purchase decisions, giving a more accurate picture than ever of what people are buying – and why.

Social UP – design thinking for social enterprises

We are excited to be involved in a new EU co-funded project, which aims to improve the sustainability, social impact and scalability of social enterprises, to enable them to achieve their societal mission in a financially viable manner.

Social UP is an EU co-funded project under the Erasmus+ programme of the European Union, with the aim to cultivate design thinking in social enterprises, well-adapted to their own needs, to support them to scale up their operations.

The project will design, develop and implement a design thinking-based training material, providing the necessary knowledge and tools to support and motivate design thinking within social enterprises in order for them to grow, scale–up and prosper.

Our main role in the project is to conduct desk research and consultation on the development of the field guide. We will also be hosting an event towards the end of the project in 2018, to present the completed field guide and report on the main findings of the project.

We are working in partnership with design thinking experts, social entrepreneurs, and business advisers from across Europe (UK, Greece, Finland, Spain and Cyprus). The team has complementary experience and expertise in the fields of design thinking process and training, business education and training, entrepreneurial education and guidance, business consulting and social entrepreneurship, technical development of support tools, combining research with market and technical knowledge.

To find out more about the project, please visit the Social UP website.

Global champion of standards for social enterprise

Further expansion of our international network

As a global champion of social enterprise standards and the body responsible for the only internationally available social enterprise accreditation, we are delighted to have recently expanded our international network of accredited social enterprises, representing a five-fold increase within 2 years.

nappNetwork of Asia and Pacific Producers Limited (NAPP), part of the the global Fairtrade organisation, working to secure a better deal for farmers and workers in Asia and Pacific, has recently been awarded the fifth international Social Enterprise Mark. NAPP joins the global Fairtrade certification body FLOCERT, along with AUARA (Spain), C3 (UAE), and Northdoc (Ireland) in the growing network of organisations outside the UK accredited with the Social Enterprise Mark, proving a commitment to trading for the benefit of people and planet.

We have a proven international assessment process that can be applied anywhere in the world. We also offer an international consultancy service to advise global counterparts looking to set up similar accreditation schemes for social enterprise within their own countries.

By offering an alternative approach to trade, Fairtrade supports producers in securing better markets, contributing to greater sustainable development in the Asia Pacific region. NAPP certifies farmers and workers across this region, all of whom share ownership of the Fairtrade system and have an equal voice in decision making. As a Producer Network, NAPP ensures their voice is heard in the system.

“Fairtrade Network of Asia and Pacific Producers is delighted to be accredited with the Social Enterprise Mark” says Ayan A. Banerjee, CEO of NAPP.

“We look forward to the collaboration and are confident that it will further our mission of providing fairer terms of trade to our producers in the Asia and Pacific region. Fairtrade strengthens the position of farmers and workers in the value chain, and by being part of the international social enterprise network, we can help better serve our producer network.”

Lucy Findlay, Managing Director of Social Enterprise Mark CIC, said “We are delighted to welcome NAPP as our newest international Social Enterprise Mark holder. It is exciting to now be working with two organisations within the internationally recognised Fairtrade movement. NAPP are fulfilling an important role, working to secure a better deal for farmers and workers in Asia and the Pacific.”

“With the UK recognised as a pioneer in the social enterprise business model, we are proud to act as a global champion of credible standards for social enterprise, and are encouraged to see our network continuing to expand across international borders. We are the world pioneers of social enterprise accreditation; ours was the first Mark of this kind for social enterprises, and in welcoming NAPP as a Social Enterprise Mark Holder, we look forward to exploring how we may be able to further recognise and promote social enterprise best practice in this region and beyond.”

Please click here to find out more about our work as a global champion of social enterprise.

We are moving!

On Thursday 24th November 2016, Social Enterprise Mark CIC will moving into office space at the HQ Business Centre, managed by Social Enterprise Mark holder Millfields Trust.

Millfields-trust-1Millfields Trust provides a platform to enable small and medium sized business to grow and develop. The Trust was set up to enable local people to contribute and manage the regeneration of the Stonehouse neighbourhood in Plymouth. They do this by focusing on job creation and the development of business.

We are delighted to be joining the business community at Millfields, which includes Mark holder Iridescent Ideas.

lucy-and-rogerAs Lucy Findlay, Managing Director of Social Enterprise Mark CIC explains: “We are really pleased to be moving to the Millfields Trust. Not only are they a long standing Social Enterprise Mark holder, but they are an important hub for social enterprise activity in the city, supporting the regeneration of Stonehouse in Plymouth.

“We look forward to meeting lots of like-minded people and making a whole set of new connections in the Millfields business community.”

Roger Pipe, Chief Executive at Millfields Trust echoes Lucy’s words: “We are delighted to welcome Social Enterprise Mark CIC to the Millfields tenant community. Having such a prestigious organisation with us helps lift the work of the Trust and the family of businesses it supports. We hope they have a long and happy stay”

The new address for all postal correspondence will be:

Unit 30 HQ Business Centre

237 Union Street

Plymouth PL1 3HQ

The helpline number will remain the same – 0345 504 6536.

Please note – we are likely to be unavailable for most of the day on 24th November, but will aim to respond to all calls and emails as soon as we possibly can after this time. Normal operations should commence by Monday 28th November.

Growing consumer appetite for brands with social purpose

we-logo-colorUK consumers, especially the younger generation, would pay more for products/services with a clear social purpose, according to a recent report from communications agency WE.

The report, based on a a study of 2,000 UK consumers by YouGov, showed a growing consumer appetite for organisations that demonstrate a social purpose and how they are having a positive impact on society.

The key findings include:

  • UK consumers would pay on average 10% more for a product/service if they think it would have a positive impact on society
  • 40% of consumers already regard sustainability as important when making purchase decisions
  • The younger generation is more prepared than any other age groups to support ‘better’ products/services

SE_BRAND_APPROVED_RGBThis represents an opportunity for social sector organisations to reach a growing number of ‘socially-minded’ consumers by articulating and communicating their social purpose and the benefits they create for society and the environment.

By applying for Social Enterprise Mark accreditation, you can prove the positive impact your business creates, and promote your credentials as an independently guaranteed social enterprise, committed to trading for the good of people and planet.

Response to Big Lottery Fund Consultation

We recently submitted a response to a public consultation from the Cabinet Office, which is seeking opinions on proposed new policy directions for the allocation of Big Lottery Funds in England, Isle of Man and UK-wide funding programmes.

Big Lottery Fund (BLF) receives 40% of the £1.8 billion ‘good causes’ money generated through the National Lottery each year. This amounts to around £700 million annually to improve lives throughout the UK. It is the single largest funder of UK civil society. Ministers issue all lottery distributors with policy directions, setting out the priorities they must take into account when distributing this money. This consultation is seeking views on the proposed new policy directions for BLF.

As the guardians of social enterprise standards, we feel strongly that organisations that have proven their commitment to creating social value should be given higher visibility in the policy direction priorities. Social enterprise is a form of business that creates lasting sustainability through its business approach, and is dedicated to maximising the social value derived from investment, above that of shareholder profit.  One suggestion we made in our response was that the Social Enterprise Mark could help identify these businesses, as proven and independently guaranteed social enterprises.

Below is a summary of the key messages contained in our response to the consultation.

BLF should not:

  • fund social entrepreneurs and social business that do not have:
    • clear social mission
    • an asset lock commitment
    • a restriction on profit distribution
  • fund projects that do not have a rigorous and realistic business plan, to provide long term sustainability
  • use valuable resources to prop up failing social investment initiatives

BLF should:

  • have a strong message about supporting social enterprises that can demonstrate true financial and long term sustainability – income generation by supported projects should be encouraged
  • support awardees to demonstrate, promote and market their whole social impact more widely than just for their own lottery funding
  • should accept earned and in kind income as match funding sources from the grant recipient itself
  • encourage as wide an impact as possible and give consideration to an international dimension, not limited to exchange of good practice but also wider commercial and partnership opportunities

We feel there is much scope for Social Enterprise Mark accreditation to be utilised in assessing requirements for the distribution of BLF funds.

The consultation is open until Friday 12th August. For more information and to respond, please visit the Cabinet Office website.

Working in partnership with Social Enterprise Mark holders

Iridescent IdeasWe are pleased to announce that Social Enterprise Mark CIC has been confirmed as a new partner of the Forerunner Prize, which was launched in May by Social Enterprise Mark holder Iridescent Ideas.

The Forerunner Prize is aimed at budding social entrepreneurs looking to do exciting things with technology. The winner will receive a a £5,000 prize package to help them develop a tech led social enterprise idea. The partnership with Social Enterprise Mark CIC will help the successful winner create a strong social enterprise. Our MD Lucy Findlay will also be part of the judging panel deciding on the winner.

Social Enterprise Mark CIC joins existing partners Francis Clark, Tribe Media, and fellow Social Enterprise Mark holder University of St Mark & St John.

Paul Read, Director of Iridescent Ideas said: “We are delighted that a prestigious company of internationally standing and credibility such as the Social Enterprise Mark CIC is backing The Forerunner Prize.”

“Their knowledge, networks and experience will be invaluable in developing this prize and supporting the successful applicant.”

Lucy Findlay, Managing Director of Social Enterprise Mark said: “​Social Enterprise Mark CIC is excited to be supporting Iridescent Ideas with the Forerunner Prize, to promote social enterprise as a business solution to tackling social and/or environmental issues.”

“The Forerunner Prize will enable budding social entrepreneurs who have a tech-led solution to existing social challenges to develop their idea and have a positive impact on society.”

“Iridescent Ideas itself is an accredited social enterprise, awarded the Social Enterprise Mark – proof that it is committed to creating benefits for people and the planet.  As the guardians of credible standards for social enterprise, we are delighted to be working in partnership with Iridescent Ideas and other local organisations to provide specialist support and guidance to the award winner.”

The Forerunner Prize is open to applications until September 2nd 2016. For more information, and to apply, please visit the Forerunner Prize website.

Recognising excellence in social enterprise

York St John University and health and social care services provider SEQOL have become the latest organisations to be awarded the internationally recognised Social Enterprise Gold Mark for their commitment to social enterprise excellence.

Gold Marks_York St John and SEQOLWe invited former Cabinet Office Minister Phil Hope to officially present both organisations with the Social Enterprise Gold Mark at the organisation’s conference in Salford on 8th June. The presentation formed part of an awards reception, celebrating the vast and diverse achievements of our accredited social enterprises.

The Social Enterprise Gold Mark offers enhanced accreditation to social enterprises wishing to demonstrate their excellence, assessing three essential areas of business operations:

  • Governance
  • Business ethics
  • Financial transparency

York St John University and SEQOL join existing Gold Mark holders Integrated Care 24, John Taylor Hospice, and University of Salford, in the exclusive network of ‘Gold standard’ social enterprises, demonstrating an ongoing commitment to social enterprise excellence.

Professor Karen Stanton, Vice Chancellor at York St John University said: “York St John University is delighted and honoured to have been awarded the Social Enterprise Gold Mark. This much-coveted accreditation is only given to those organisations who can demonstrate they are making a real difference to their community and the environment.

“We are one of only a few universities in the UK to have achieved this status and I am deeply grateful that the hard work and dedication of the York St John teams involved have been recognised in such a positive way.”

Katie Taylor-Neale, Head of Communications at SEQOL said: “Being a social enterprise has always been an important part of our identity within SEQOL – and we are proud to be an accredited Social Enterprise Mark holder.”

“To now be awarded the Gold Mark is really special and provides even further reassurance to people we work with that our innovative health and social care services are underpinned by clear business ethics.”

Lucy Findlay, Managing Director of Social Enterprise Mark CIC, added: “We are delighted to award these two Social Enterprise Gold Marks, which are both very well deserved.”

“York St John University is only the second university to have achieved this challenging social enterprise accreditation. The university is clearly committed to providing a great student experience for learners from all different backgrounds, and the management team and staff also share a very strong sense of social purpose.”

“SEQOL places emphasis on employee engagement through voluntary employee ownership; employees are allowed the choice to purchase shares. Over 60% of employees have chosen to be shareholders – an impressive level of engagement for an employer of SEQOL’s size.”

“The assessment of both these organisations revealed that where you have a workforce that is so clearly enthused by its social purposes and how they contribute to this, there can be no greater strength to being a successful social enterprise. Well done to all concerned.”

Social Enterprise Mark CIC is the UK and international accreditation body responsible for assessing applications for the Social Enterprise Mark and Social Enterprise Gold Mark. We ensure the social enterprise business model remains ethical, credible and commercial through accreditation.

The Social Enterprise Gold Mark provides a route to social enterprise excellence. The Gold Mark offers enhanced accreditation to social enterprises which can show best practice in proof points across key business areas, including financial transparency and business ethics. It is a business development tool that sets benchmarks and an action plan for continuous improvement.

Please click here for more information an the Social Enterprise Gold Mark.

New look for Social Enterprise Mark accreditation

We are excited to unveil a new look for Social Enterprise Mark CIC and our accreditation Marks – the Social Enterprise Mark and the Social Enterprise Gold Mark.

New logos

Look out for these Marks as a sign of social enterprise credibility

Our objective in creating these new designs was to more clearly demonstrate/communicate the status of those displaying the Marks as proven and accredited social enterprises, guaranteed to be trading for the benefit of people and planet.

We have also created a new identity for Social Enterprise Mark CIC, as the guardians of credible social enterprise standards. We feel that the new logo clearly reflects our mission: “To assure the social enterprise business model remains ethical, credible and commercial through accreditation.”

gammarayIt was a pleasure to work with Troy Woodhouse of Plymouth-based creative agency Gammaray Creative in designing the new look for the organisation. Gammaray Creative has a strong social mission to make a difference to people less fortunate, and follow a simple mantra; “Take your talent and pass it on”.

 

We will be rolling out the new logos gradually over the summer and all Social Enterprise Mark and Gold Mark holders will receive the new versions to proudly display their status as an accredited social enterprise, independently guaranteed to be creating benefits for people and planet.

To request a copy of any of the new designs, please email [email protected] or call our helpline on 0345 504 6536. We look forward to hearing feedback on the new look.

Social Enterprise Mark holders working together to add social value

Social Enterprise Mark holders Cosmic and Pluss have worked closely together for several years, through project work, development of a new Pluss website and, most recently, the creation of a new video to showcase the outcomes for clients that Pluss have supported into finding employment.

The objective was to produce a video that created real emotions, which was achieved using a number of techniques, including using upbeat, optimistic music to create a positive atmosphere to the video, and showing the case study clients smiling and proactively interacting with others. Incorporating positive words from those that work with each of Pluss’ clients also added to the optimism of the video.

Cosmic filmed over several days at a variety of locations, to capture the stories of a number of Pluss’ clients and their employers, to produce a final video (shown below) that showcased their individual stories, difficulties and the positive outcomes of finding employment.

Feedback from Pluss was exceptionally positive – Geraldine Scott-Smith, Communications and Public Affairs Manager, said; “Quite simply, I love it. I think you have done an amazing job – you just seemed to get what I wanted and have been a pleasure to work with too.”

For more information on this project, please visit the Cosmic website.

Help & Care named Making a Mark competition winners

Dorset based charity Help & Care was named as the winner of the Social Enterprise Mark CIC ‘Making a Mark’ competition at a celebration at our recent conference in Salford. They were presented with a special award, created for us by Rowan, an arts centre and charity for learning disabled people.

The Making a Mark competition was a celebration of the vast and diverse social benefits created by Social Enterprise Mark holders, and highlighted interesting examples of how accredited social enterprises are creating considerable social impact within their local communities and in wider society.

Mark Sharman accepting awardOn accepting the award, Mark Sharman, CEO of Help & Care, said  “We were both surprised and delighted to receive this award because it is not a recognition of what we do or how we do it.  It is about the most important thing which is what impact are we having on the lives of people and communities.  It is a recognition of our great staff and volunteer team who live our values to make a difference.”

Lucy Findlay, Managing Director of Social Enterprise Mark CIC, said, “We are delighted to announce the long standing Social Enterprise Mark holder Help & Care as the ‘Making a Mark’ competition winners.  They won because they not only help people who want something different and better out of life, they can also demonstrate clearly how they are making a difference to people’s lives.  Well done to Mark and his team.”

Selected from over a network of over 200 accredited social enterprises, Help & Care was shortlisted alongside 6 other organisations, including Golf Environment Organization and Iridescent Ideas. Following a public vote and a separate vote by the independent Certification Panel (both accounting for 50% of the final result), the result was a close call, with not much to seperate all the well deserving finalists. We therefore decided to announce a runner up – this was awarded to Welsh community transport provider Llanwrtyd Wells Community Transport.

We invited Mark Cotton FRSA to present the award, and he commended all the finalists on their achievements and congratulated them on making the shortlist, before presenting certificates to all the finalists who were in attendance at the conference.

L-R: Laura Burns (LWTC), Mark Sharman (Help&Care), Mark Cotton FRSA, Mona Karraoui (GEO), Gareth Hart (Iridescent Ideas)

L-R: Laura Burns (LWTC), Mark Sharman (Help&Care), Mark Cotton FRSA, Mona Karraoui (GEO), Gareth Hart (Iridescent Ideas)

We would like to extend our congratulations to all of the competition finalists:

  • ShortlistCockpit Arts
  • Eden Project
  • Golf Environment Organization
  • Help & Care
  • Iridescent Ideas
  • Llanwrtyd Wells Community Transport
  • Work West

 

Making a Mark Competition

At a special award reception at our annual conference on 8th June 2016, we announced the winner of our Making a Mark competition, celebrating the vast and diverse social benefits created by Social Enterprise Mark holders. The competition highlighted examples of how accredited social enterprises are creating considerable social impact within their local communities and in wider society.

L-R: Laura Burns (LWTC), Mark Sharman (Help&Care), Mark Cotton FRSA, Mona Karraoui (GEO), Gareth Hart (Iridescent Ideas)

L-R: Laura Burns (LWTC), Mark Sharman (Help&Care), Mark Cotton FRSA, Mona Karraoui (GEO), Gareth Hart (Iridescent Ideas)

Following a public vote and a separate vote by the independent Certification Panel (both accounting for 50% of the final result), we were delighted to announce Dorset-based charity Help & Care as the winner, with Mid-Wales community transport organisation Llanwrtyd Wells Community Transport named as runner up.

Mark Cotton FRSA presented the award to Mark Sharman, CEO of Help & Care and presented certificates to Llanwrtyd Wells and finalists Golf Environment Organization and Iridescent Ideas.

We shortlisted 7 finalists from our network of 200+ Social Enterprise Mark holders, based on three broad criteria:

  • how well organisations have summarised their social inputs – by providing clear illustrations of activities delivered, the beneficiaries and intended benefits;
  • how far organisations have quantified their social outputs – levels of service “productivity” e.g. numbers of people helped, breadth of coverage, financial investment dedicated to social commitments;
  • how clearly organisations have assessed and provided measures of their social outcomes – the actual differences they have made (e.g. the benefits actually realised and reported by people, evident community improvements, levels of progress in addressing social issues etc.).

We also gave close consideration to whether Mark Holders have articulated how ongoing income and annual profits have been specifically invested in enhancing social impact, beyond core expenditure necessary to the delivery of their services. In other words, how they have added social value above and beyond their main business expectations – this can include subsidised or free services they have provided, which may have represented potential income generation activity and therefore represent a cost to the business, i.e. pro-bono work.

National Apprenticeship Week 2016

To mark National Apprenticeship Week, we are supporting the #PasstheTorch campaign.

Social Enterprise Mark CIC took on our first Apprentice in December. Lara Wylie, who joined the team as Customer Relations Assistant, is enrolled on a Level 2 Business and Administration Apprenticeship through City College Plymouth. On completion of the Level 2 qualification, Lara intends to enrol on the Level 3 Apprenticeship, with a long term view to study for a degree via the Open University.

NAW2016

The driving force of the Pass the Torch campaign is an Olympic-style torch which represents the passing on of Apprenticeship and Employer knowledge. The torch is making an appearance at a wide variety of business events from February to May. Employers are asked to pledge their support for apprenticeships and traineeships, showcasing their commitment to the government’s target to reach 3 million apprenticeships by 2020.

To pledge support you can:

 

Fusion21Social Enterprise Mark holder Fusion21 is also supporting the campaign, and has funded 144 Apprenticeships since 2014 – delivering £268,665 in social value, whilst supporting young people to learn a life-long trade.

The organisation has been helping to tackle the skills shortage in the construction industry, by funding a variety of apprenticeships in professions including joinery; bricklaying; plastering; painting and electrics. These initiatives provide young people with the chance to build a career by learning new skills and qualifications – which often lead to securing sustainable employment opportunities.

GeorgeEighteen-year old George Buckley from Halewood in Liverpool has excelled in a bricklaying apprenticeship, thanks to support and funding received from Fusion21. After nearly two years of hands-on work experience and studying at The City of Liverpool College, George is nearing the end of the scheme and is on track to receive a National Vocational Qualification (NVQ) level 2. George’s apprenticeship has enabled him to mix the technical skills he has learnt in the classroom, with on-the-job experience gained from working for home builder and urban regeneration partner, Countryside.

George said: “I didn’t really enjoy school – I wanted to be out in the fresh air, earning money and learning skills I could turn into a career. That’s why an apprenticeship was the best option for me. My uncle has had a fantastic career as a bricklayer, and he inspired me to follow the same path.

 “I’ve worked really hard to develop my skills – and achieved third place in the SkillBuild Regional Heat Competition 2015, in the bricklaying category. SkillBuild is the largest multi-trade competition in the country, so it was a great indication of the progress I was making. This apprenticeship has been a fantastic stepping stone for me,” adds George – “each day is a fresh challenge – and I can confidently work on my own without supervision.”

Ian McDonough, Community Regeneration Manager at Fusion21, said: “George has really applied himself during his apprenticeship – and we’re really proud of what he has achieved.

“Apprenticeships can change lives – and it’s really important that these opportunities exist to develop new talent in the construction sector and other industries.”

 


NAW

National Apprenticeship Week 2016 runs from Monday 14th – Friday 18th March, and celebrates apprenticeships and the positive impact they have on individuals, businesses and the wider economy.

To find out more about the National Apprenticeship Service visit www.apprenticeships.gov.uk.

Social Enterprise Mark CIC accredited as Living Wage employer

The Living Wage Foundation is pleased to announce that Social Enterprise Mark CIC is now accredited as a Living Wage employer.

The Living Wage commitment will see everyone working at Social Enterprise Mark CIC, regardless of whether they are permanent employees or third-party contractors, receive a minimum hourly wage of £8.25. This is significantly higher than the national minimum wage of £6.70 and the new minimum wage premium for over 25s of £7.20 per hour set to be introduced this April.

The Living Wage is an hourly rate set independently and updated annually. The Living Wage is calculated according to the basic cost of living using the ‘Minimum Income Standard’ for the UK. Decisions about what to include in this standard are set by the public; it is a social consensus about what people need to make ends meet.

Employers choose to pay the Living Wage on a voluntary basis. The Living Wage enjoys cross party support, with public backing from the Prime Minister and the Leader of the Opposition.

Living Wage Foundation Director, Sarah Vero said: “We are delighted to welcome Social Enterprise Mark CIC to the Living Wage movement as an accredited employer. The best employers are voluntarily signing up to pay the Living Wage now. The Living Wage is a robust calculation that reflects the real cost of living, rewarding a hard day’s work with a fair day’s pay.”

 

Join Social Enterprise Mark Certification Panel

Following the recent departure of a couple of our founding members, Social Enterprise Mark CIC is currently seeking people to join the independent Certification Panel, which oversees the assessment of applications for the Social Enterprise Mark.

The Panel’s role is to advise on the interpretation of the Mark criteria, evidence requirements, and other factors that contribute towards a robust assessment process. The Panel Member role is voluntary and we would welcome interest from any Mark holders and supporters who are prepared to lend their time fulfilling this vital function to Social Enterprise Mark (and Gold Mark) certification.

The Certification Panel typically meets twice a year, for between 2 – 3 hours, reviewing assessments made by our team across the year and other exceptional matters relevant to the criteria or new applicants who have put themselves forward. Across the course of the year, we may occasionally seek the advice of Panel Members outside of these meetings, usually via e-mail or by telephone.

Certification Panel members ideally bring experience of social enterprise but we are also interested in people who have wider expertise of ethical and good business practice. We are particularly interested in people that may have a background in education. Please click here for further details on the role of the Certification Panel and the current members.

If you would like further information, or are interested in applying to join the Panel, please contact Richard Cobbett, via email or by calling 07813 151234.

Social Enterprise Mark CIC Stakeholder Impact Report 2015

Many thanks to all Social Enterprise Mark holders and other stakeholders that participated in our online survey and follow up telephone interviews earlier this year, conducted on our behalf by Gareth Hart at Iridescent Ideas.

SurveyWe have now analysed the responses and are pleased to publish our Stakeholder Impact Summary Report, summarising the impact that Social Enterprise Mark accreditation currently has, and how we might increase this impact moving forward. The report contains headline findings and statistics from the survey, including:

  • Communicating principles
  • Social impact and social value
  • Social Enterprise Mark community
  • Public and stakeholder awareness
  • How Social Enterprise Mark accreditation makes a difference

The feedback gathered is invaluable in helping us to shape the Social Enterprise Mark for the future, and is now being fully considered as part of our strategy review. A key part of this is clarifying our proposition moving forwards and the key benefits that Social Enterprise Mark accreditation offers Mark holders.

We will report in further detail on our actions in response to the findings following our strategy review process. In the meantime, if you have any comments or questions please don’t hesitate to get in touch.

 

 

Have your say on social enterprise in Devon and Somerset

The Heart of the South West LEP is currently conducting a survey of social enterprises across the region, and we encourage all regional Mark Holders to get involved.

In order to build a current and accurate picture of social enterprise in the region, the survey is being conducted to establish a baseline of the size, impact, needs and potential of this increasingly significant sector.

If you run, or work for, a social enterprise, please click here to respond to the online survey.

Social Enterprise Mark Celebrates Five Years

The first national conference celebrating 5 years of the Social Enterprise Mark has been hailed as a great success.

The conference theme, ‘Social Enterprise Making a Difference’, looked to the future for social enterprise. Keynote speaker, The Big Issue’s Nigel Kershaw, spoke about the challenges on the horizon. In particular, he called for Government to be more enterprising and to justify investment in early stage entrepreneurial developments. The conference heard from June Burrough about the Pierian Centre, which was the first Community Interest Company (CIC) to achieve the Social Enterprise Mark. June’s book, ‘The Honesty Pot’, tells the story of the lessons and legacy of this widely-known, Bristol-based CIC.

Congratulations were proffered to two new Mark Holders – Charity Bank and Beacon Centre for the Blind. Charity Bank, an ethical bank that uses savings to make loans to charities and social enterprises, announced it has become the only UK bank to be awarded the Social Enterprise Mark. To celebrate, Charity Bank, announced its new partnership with the Social Enterprise Mark, offering a 25% reduction on their standard loan arrangement fee. Beacon Centre for the Blind is a Charity and Social Enterprise making a visible difference for people with visual impairment and sight loss in the West Midlands – operating Social Enterprise transport, catering, conferencing and meeting room hire services, shops and cafes, a print business and dry cleaners, health and social care support services, low vision adaptive aids sales and optometry services.

Lucy Findlay (Managing Director) and Ian Middleton (Chair) are pictured above cutting the birthday cake made by Mark Holder Seqol, and was joined by around 70 social enterprises, who enjoyed unique opportunities to network and share their experiences.

Lucy said: ‘It was great to work with our Mark Holders to bring this conference to fruition.  We have come a long way in 5 years and this event gave us an opportunity to reflect on the future and gain such useful insights from the broad experiences of certified social enterprises across the country. We would love to do it again soon and thank sponsors John Taylor Hospice and Coventry University for their fantastic support.’

Social Enterprise shares results of UK trust survey

The Social Enterprise Mark Company has commissioned a survey to explore the issue of trust among UK adults.

The survey explores attitudes within an individual’s own social circle as well as looking at other aspects of our every day lives like government and business.

Results show that two in three adults of the 2,000 surveyed said they had no faith in the government.

And the typical adult can claim to have around 15 friends through work, university and childhood – but can only really trust four of them.

More than half (54%) of adults surveyed have issues with trust. Adults feel most at risk of being betrayed by a friend, followed by someone they work closely with.

The poll revealed adults put most faith in their partner with six in ten voting them as most trust-worthy, followed by their best friend and then a parent.

The most common reason a person has felt betrayed was by having their secrets blabbed – as almost four in ten said they’d had this done by someone they considered a friend.

And the lack of trust even extended outside the social circle, as two in three adults stated they have no faith in the government.

Over half said they find banks to be dishonest, whilst people and brands linked to tax avoidance were also deemed undeserving of trust.

Companies trading with consumers are up against a very tough audience as results show an unease with what a company might say and what a consumer might believe.

Nearly two thirds of people agree with the statement that a lot of companies pretend to be ethical just to sell more products.

Lucy Findlay added:  “This survey shows trust is in short supply. And if people find it hard to trust each other, how much harder is it to trust businesses? And with good reason, as we’ve seen from the many recent examples of financial misconduct and fat cat salaries.”

“Social enterprises are all about accountability, transparency and fairly distributed profits. In other words they’re ethical businesses, committed to caring for both people and planet. “

“The Social Enterprise Mark is your guarantee of this.”

Find out more about the Social Enterprise Mark by visiting www.socialenterprisemark.org.uk/who-do-you-trust/

Read the Managing Director’s blog about trust, see www.socialenterprisemark.org.uk/category/blog/mds-blog/